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Update 10/8/25
Updating my review after outstounding follow up and customer service from Ouissal.
They have got me all set up with my 1st ad running. Process much smoother than the first. ………………………….
Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in
“Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.
Worst app. refused free trial.. paid and got this ill treatment.. please dont fall into trap. especially with this Ouissal.
Update to my above review: With Ms Millenni customer team support, problem solved. hope customer service priority continues. thanks
They provide good support
good and fast response from the team
Expected better results but after contacting the team I got some clarity as to what to do better and they also offer free website audit. I got a refund.
Nice and easy platform but we need at least two ad set at same time
It is a good app. However, to grow your business with this app, you will need to research who you want to target. Also, more instructional videos on how to use the app should be created.
Hi Sweatxpress,
Thank you for taking the time to review Easy Ads and provide feedback.
Research in the form of a product market fit analysis is required to determine which products to have in your store and which markets to target. This should be done before even creating your Shopify store. We do not recommend investing in ads before doing this.
Regarding videos, please note that our help center is complete with tutorials and guides in 5 languages. You can access it here: https://help.easyadsapp.com/en/
Please don't hesitate to reach out to us if you have questions or if you need help.
Best,
Maria
The customer service is awesome, Ouissal and Milleni assisted me in launching my campaign and I was able too get my sale on the first day. thank you.
Hi Bliss Boho,
Thanks a lot for taking the time to review our app! We appreciate you for taking the time to share your experience with fellow Shopify merchants.
We're looking forward to assisting you in improving your results and getting your first sale.
Is there anything else we can do to make your experience a 5-star one?
Please don't hesitate to let us know via the in-app chat.
Kindest Regards,
The Easy Support Team
todo muy genial
They have amazing support executives. Very helpful.
For ads, they have created an amazing AI funnel, which is a boon for a non-digital marketer like me. It works and I got excellent impressions and CTRs.
I am still in the trial phase and waiting to get my CTRs turned into sales but I know after their exclusive feedback facility things might turn good.
Wait for the Part 2 review :)