Reseñas (327)
Refinar
-
Por calificación
This App has amazing customer service. Specially for me as i am new in the ecommerce field. They have been very helpful even though i am just on the free trial. Ouissal from the team stayed connected with me for hours and helped me step by step. She helped me set my new campaign and even gave useful advices and extra services like help creating an Ad Copies for my campaign. Really appreciate such good customer service. Thank You.
Update 10/8/25
Updating my review after outstounding follow up and customer service from Ouissal.
They have got me all set up with my 1st ad running. Process much smoother than the first. ………………………….
Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in
“Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.
Easy Ads for facebook makes running ads a breeze. Setup took minutes, and the AI instantly created ad copy and images that fit my store perfectly. It automatically manages targeting and budget, so I don’t have to stress about ad strategies.Highly recommend for busy Shopify owners who want results without the hassle.
unofficial support service and just a waste of money.
Hi Resolvaa,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with Easy Ads didn't meet your expectations.
We'd like to address your concerns:
1. Regarding Support:
We reviewed all your conversations with our support, and we ensured that our team provided hands-on assistance throughout your journey, including ad setup, campaign reviews, performance analysis, website evaluation, and personalized recommendations tailored to your business.
Our ad experts remained available to guide you and answer questions at every step.
2. Regarding Value & Results:
Easy Ads for Facebook Ads is a complete advertising system designed to help merchants build structured campaigns, reach the right audiences, and avoid common setup mistakes.
However, successful advertising requires more than just smart ads; it also depends on having a smooth website experience, strong branding, and smart pricing.
Therefore, our Meta Certified Media Buying Professional provided a detailed analysis showing that your ads performed well with a strong click-through rate, meaning they effectively reached the right audience. The challenge was that visitors weren't converting on your website, which indicates optimization opportunities beyond the ad campaigns themselves.
3. Moving Forward:
We want to see you succeed. Therefore, our team remains available to provide guidance on improving your website's conversion rate. Please don't hesitate to contact us, we would love to help.
Thank you again for your feedback. It helps us continuously improve our app and support.
Best regards,
The Easy Ads Team
I received full customer service support for my Meta ad campaign, and I couldn’t be more impressed. The team was responsive, knowledgeable, and genuinely committed to helping me optimize my ad performance. From setup to targeting and troubleshooting, every step was handled with care and clarity. Their guidance made a real difference in reaching my audience effectively. Highly recommended for anyone serious about digital marketing!
that's good its easy to use
I really appreciate the quick and understanding support I received. Even though I was charged for the app without using it, the team immediately offered a charge reversal and made the process smooth. Very professional, helpful, and customer-friendly service. Thank you!
The communication was polite, professional, and fast. It gave me confidence that the team is reliable and supportive. I truly appreciate how smoothly they handled my issue, and I would recommend this app/team for their excellent service.
Shocked how easy this process was. I have spent A WEEK trying to get the facebook instagram app through shopify to work and connect with my page. I still havent managed a single AD. However i came across this. Set it up in literally 5 mins and the ads were sent through. Just waiting for verification for them to be live to the public. I really hope this is going to go as well as I think it will !
Excellent experience with the app's customer service.
Quick response in just a few minutes, Ouissal had already solved everything I needed.
I recommend it.