IA ‑ Easy Ads for Facebook Ads , 609 reseñas
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Overpriced, and scamy. They'll charge your randomly for transactions. I uninstalled and stopped using the app due to it being too expensive and not effective. Payed 27 dollars for 26 visits in my store. After paying the monthly fee (after the free 10 days) I stopped using it. Now I wake up with another fee from them, from a old AD campaign that magically is active again after being turned off. Don't know what type of company this is, I just don't want to be associated.
Hi Luminas Lamps,
Thanks for reviewing the Easy Ads for Facebook Ads.
Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it.
Regarding the app not performing well, kindly provide us with more details as we need more information such as your daily budget, target location, and type of products selected in the campaign. $27 is not clear if it's the subscription fee or the budget you set for your ads.
Kindly reach out to our support via support@easyadsapp.com so we can investigate the campaign reactivating, as when you uninstall the app, you revoke our access to your advertising assets, the campaign should be automatically deleted so this must be a mistake.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
Hello, I am new to this, so I had some newbie questions. I contacted through the chat box. The support team got me going in a matter of minutes with very easy to follow instructions on how to fix my situation. Were very helpful. Now ready to hopefully get some results!!
great customer service. They literally reply straight away at any time of the day. Not sure how the ads run yet, as I am only day 1 but I am sure that if something goes wrong it will be fixed promptly because as state the customer service team are so helpful. If you don't know how to run ads, AI is a much better option that doing it yourself regardless! I am very impressed so far.
Good but i need training practically once please call 8939077432
sure i need support how change ads call 8939077432
Hi VIGOR99,
Thanks for reviewing the app.
Kindly note that we have attempted to contact you many times.
Kindly remove this review as it contains your personal contact information.
Then, please check your email inbox.
Kindest Regards,
Easy Ads for Facebook Ads
I had an issue placing the right image to my funnel, I reached out the customer support where I spoke to Ouissal, she was very polite and gave me an answer in seconds....my problem was solved by her and my campaign was up and running. I hope the first sale is coming soon. power Pong Europe
The AI-powered advertising funnel is fantastic, as it took the guesswork out of targeting and optimizing my ads. The pre-made campaign templates were a huge help, and they made it easy to get started quickly.
Thank you, Easy Ads team, for your outstanding service and support!
It has been a challenge navigating compatible markets with my products, but the support team has done a stellar job of supporting me through that journey! I really appreciate the hand-holding, and I work towards the best this month!
Hi Afroternal Apparel,
Thanks a lot for taking the time to review our app! We appreciate you for taking the time to share your experience with fellow Shopify merchants.
We're looking forward to assisting you in improving your results and getting your first sale.
Is there anything else we can do to make your experience a 5-star one?
Please don't hesitate to let us know via the in-app chat.
Kindest Regards,
The Easy Support Team
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I can't sing enough praises for the customer care support provided by AI ‑ Easy Ads for Facebook Ads! From the moment I reached out with my inquiries, I was met with professionalism, efficiency, and genuine helpfulness.
The support team at AI ‑ Easy Ads goes above and beyond to ensure that their customers' needs are not just met, but exceeded. They patiently walked me through every step of the process, answering all my questions with clarity and expertise.
What truly sets them apart is their dedication to problem-solving. No matter how complex my issue seemed, they tackled it with ease and provided solutions that were tailored to my specific needs.
Their commitment to customer satisfaction is evident in every interaction, making me feel valued and respected as a client. I wholeheartedly recommend AI ‑ Easy Ads to anyone in need of top-notch customer care support for their Facebook Ads endeavors. Kudos to the team for their outstanding service!
Ouissal, she was amazing helping me, because I did not know anything about ads, she guided thru, with a very open comunication
Customer support is top notch, Ouissal was amazing, she helped me adjust the targeting to get better ROAS, provided feedback on the creatives as well. The app is very easy to use and to get running. Takes like 15 minutes to setup and you'll already have Retargeting ads running for all products, whereas that would take significantly longer to setup manually.