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I have little bit confusion to set up the ads campaign but she is very helpfull and guide me how I am changing my setting to get better result. Its really very very helpfull for me.
Millenni was SUPER helpful! I am extremely new to all of this and she made the entire process smooth and stress-free. I LOVE WORKING WITH THIS TEAM!
Thank you so much and keep up the good work! :)
J'ai apprécié le support de Easy ads, je l'ai trouvé aidant, très disponible et très patient. Merci encore Ouissal!
goede service en altijd beschikbaar bij vragen
Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.
Hi Wood To You,
We're sorry to hear you're unsatisfied with your experience.
It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns.
Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further.
As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals.
We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via support@easyadsapp.com.
Kindest Regards,
The Easy Ads Support Team
I use this app almost 3 months from now and my sales are in next level very good app full recomanded
We have used the app a few times, and it simplifies the advertising process, the support is excellent and they're willing to help the best they can which is great. If you're looking for a way to start advertising, keep things simple and see the data in one place. This is the app for you.
It's a helping tool but u have to have patience.. .. Looking for more conversions from easy ad to upgrade for next version.
Hi Nirmal Online,
Thanks a lot for taking the time to review our app! We appreciate you for taking the time to share your experience with fellow Shopify merchants.
We're looking forward to assisting you in improving your results and getting your first sale.
Is there anything else we can do to make your experience a 5-star one?
Please don't hesitate to let us know via the in-app chat.
Kindest Regards,
The Easy Support Team
don't download this app. you can do it in facebook. you can't cancel it. i try email but still can't cancel. no cancel in the app.
Hi Easy To Reviews,
Just to clarify, all Shopify apps, including ours, are canceled by simply uninstalling the app from your Shopify store—this is handled directly inside Shopify. There's no separate cancellation process required within the app.
We’ve responded to your emails, but it seems you may have missed our replies. Please check your inbox or spam folder, and feel free to reach out again if you need further assistance.
Thank you,
Easy Ads Team
my ad is working very poorly