IA ‑ Easy Ads for Facebook Ads , 600 avis
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I had an issue placing the right image to my funnel, I reached out the customer support where I spoke to Ouissal, she was very polite and gave me an answer in seconds....my problem was solved by her and my campaign was up and running. I hope the first sale is coming soon. power Pong Europe
Good but i need training practically once please call 8939077432
sure i need support how change ads call 8939077432
Hi VIGOR99,
Thanks for reviewing the app.
Kindly note that we have attempted to contact you many times.
Kindly remove this review as it contains your personal contact information.
Then, please check your email inbox.
Kindest Regards,
Easy Ads for Facebook Ads
Customer support is top notch, Ouissal was amazing, she helped me adjust the targeting to get better ROAS, provided feedback on the creatives as well. The app is very easy to use and to get running. Takes like 15 minutes to setup and you'll already have Retargeting ads running for all products, whereas that would take significantly longer to setup manually.
⭐⭐⭐⭐⭐
I can't sing enough praises for the customer care support provided by AI ‑ Easy Ads for Facebook Ads! From the moment I reached out with my inquiries, I was met with professionalism, efficiency, and genuine helpfulness.
The support team at AI ‑ Easy Ads goes above and beyond to ensure that their customers' needs are not just met, but exceeded. They patiently walked me through every step of the process, answering all my questions with clarity and expertise.
What truly sets them apart is their dedication to problem-solving. No matter how complex my issue seemed, they tackled it with ease and provided solutions that were tailored to my specific needs.
Their commitment to customer satisfaction is evident in every interaction, making me feel valued and respected as a client. I wholeheartedly recommend AI ‑ Easy Ads to anyone in need of top-notch customer care support for their Facebook Ads endeavors. Kudos to the team for their outstanding service!
It has been a challenge navigating compatible markets with my products, but the support team has done a stellar job of supporting me through that journey! I really appreciate the hand-holding, and I work towards the best this month!
Hi Afroternal Apparel,
Thanks a lot for taking the time to review our app! We appreciate you for taking the time to share your experience with fellow Shopify merchants.
We're looking forward to assisting you in improving your results and getting your first sale.
Is there anything else we can do to make your experience a 5-star one?
Please don't hesitate to let us know via the in-app chat.
Kindest Regards,
The Easy Support Team
Ouissal, she was amazing helping me, because I did not know anything about ads, she guided thru, with a very open comunication
Easy Ads for Facebook is really easy to set up, the video link explaining the setup is easy to follow. Also the support is outstanding in that the response turn around time is excellent. I would recommend Easy Ads any day to anyone.
STAY AWAY of this app, you are better of following YT videos on how to use ads yourself. I installed it, but it's full of bugs!!! Even my son of 6 can code a better app. The positive reviews are probably been put there by themselves as I can't imagine someone would be happy with all these bugs in the app. And no it's not related to only my installation/theme/account, it's just common sense.
I'm serious about this and an honest review. You can contact me if you want to know more, but here's my view :
Their support is active, but doesn't have a clue what to solve. They continously want screenshots and/or Google meetings. Just to keep you busy.
1. It always selects all products from your catalogue. Filter from tags isn't working. Only when you edit the advertisement for a 2nd time...
2. Everywhere you see from time to time "Network error" or other messages popping up. According to support you can ignore those, doesn't affect anything :/
3. The image styling first didn't work, you can style a product image with fancy things, but same thing here, it doesn't save your changes.
Then they fixed it. But now it does work, but as soon as you edit it into something else....it again doesn't save it.
4. Sometimes with generating AI messages, it shows a server error, it does continue, but it can't be good.
5. I noticed a huge amount of incoming spam chats on Facebook and Instagram. Not 100% sure if it's related to this app, but I didn't had this before, so I guess something with data is been shared.
6. They keep sending double emails, not possible to unsubscribe and they don't reply to your emails to unsubscribe. Busy for 3 weeks to get me of their mailing
So far I have a positive experience. The team helped me with every step to set up the ads. They asked all my questions. Thank you.
Millenni understood my issue and resolved it immediately. I appreciate the efficient process that made it easy for customers. Thank you, Easy Ads!