IA ‑ Easy Ads for Facebook Ads

I would like to sincerely thank the entire Easy Ads support team, especially Ouissal, for the outstanding support and kindness throughout my case.

When I first noticed the unexpected USD 39.95 charge, I was honestly very worried and scared. As a student, this was a significant amount of money for me, and it caused a lot of stress for me and my family. At first, I didn't know what to do.

I contacted Shopify Support, and they carefully reviewed my case. They explained that the payment had been collected on behalf of the app developer and advised me to contact the Easy Ads support team through the Get Support option. They also documented my situation and assured me that they would follow up if needed.

From the moment I contacted Easy Ads, your team treated me with respect and understanding. You patiently reviewed my screenshots, verified my account, and took the time to understand that I had not intentionally continued the subscription and that I had uninstalled the app immediately after discovering the charge.

What impressed me the most was your willingness to make a one-time exception and approve a full refund, even though you were not obligated to do so. That level of customer care and empathy is something I truly appreciate.

Thank you for listening, understanding my situation, and helping me through the entire process. Your professionalism, fast responses, and kindness turned a very stressful experience into a positive one.

I truly appreciate the support from both Shopify Support and the Easy Ads Billing Team. Thank you once again, and I wish your entire team continued success. Keep up the excellent work!

I like Easyads, it's very simple to use and the technical team is very responsive.

Thanks for the great support. The app is easy to use and very helpful for creating Facebook and Instagram ads quickly. Good experience overall!

Easy Ads has been a great addition to my Shopify store. The app is easy to set up and use, even without much advertising experience. It helps simplify the process of creating and managing ads, which saves a lot of time.

I’ve also had a positive experience with the support team—they’ve been responsive, helpful, and professional whenever I’ve needed assistance.

Overall, it’s a useful app for Shopify merchants looking for a simple way to run and manage their advertising campaigns.

I had an amazing experience using the Easy Ads app. It truly helped me grow my business and improve my sales results. The platform made it much easier to run effective ads, target the right audience, and scale campaigns successfully. I started seeing better engagement and stronger sales performance after using their services.

What impressed me the most was how simple and user-friendly everything is, even for someone who is not an expert in advertising. The support team is also excellent — very responsive, professional, and always ready to help whenever needed.

Thanks to Easy Ads, I was able to improve my overall business performance and reach more customers efficiently. I highly recommend this app to anyone looking to grow their business, increase sales, and run high-performing ads with great support behind them.

It took some time to initially setup and get it all to work correctly but the support seemed to always be available to assist and find resolutions to issues. Now we've had it running for perhaps around 9 months or more and are seeing excellent ROAS and still playing with some changes regularly, helped by the support team offering advise and information about some unknown, to me, Do's and Don't on Meta.

I don't have hours to spend in the Meta Ads Manager, and this app makes the setup incredibly fast. The automated funnel actually works—I saw my first retargeting sales within a week. Highly recommend if you’re overwhelmed by the technical side of Facebook ads.

Easy setup , launch didn't take long, customer support was excellent

Amazing customer service and great communication. The agents were prompt in addressing and resolving the issue on the ads. Keep up the good work.

This app is wonderful and i would love working with them. the support system of this app is really incredible as they solve the queries very fast. thank you team easy ads.