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Update - I have been using this for about 2 weeks now and yes!! I have made 3 sales and yes I know you all are thinking only 3 I am just starting my own online store and I have tried everything and so far this app has been amazing all I do is let it do its think and pay the ad spend as soon as I can I will be upgrading so I run more then one ad at a time because so far I love it and my ad spend is so much cheaper to then if I do it on my own
This is Day 3 and it’s been good I have not made any sales yet but the set up was easy for sure and the price is great too I’m going to keep trying for 6 months because it takes 6 months for marketing to work- I will keep updating my review -- Update since I made the first post today I made my first sale and I have only been using this for 3 days
I have used it for a month and mad 3 sales so far
Update 10/8/25
Updating my review after outstounding follow up and customer service from Ouissal.
They have got me all set up with my 1st ad running. Process much smoother than the first. ………………………….
Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in
“Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.
I really appreciate the quick and understanding support I received. Even though I was charged for the app without using it, the team immediately offered a charge reversal and made the process smooth. Very professional, helpful, and customer-friendly service. Thank you!
The communication was polite, professional, and fast. It gave me confidence that the team is reliable and supportive. I truly appreciate how smoothly they handled my issue, and I would recommend this app/team for their excellent service.
Easy Ads for facebook makes running ads a breeze. Setup took minutes, and the AI instantly created ad copy and images that fit my store perfectly. It automatically manages targeting and budget, so I don’t have to stress about ad strategies.Highly recommend for busy Shopify owners who want results without the hassle.
My ad campaign only started today and I've already had my first sale - I hope it will be the first of many. Ouissal gave me invaluable support when I was setting the Easy Ads app up and has been very attentive generally, offering great advice on how best to get the most from the campaign.
I’ve had a great experience using Easy Ads for Facebook. The setup is simple, and the interface is beginner-friendly, making it easy to launch campaigns in just a few clicks. The automated ad creation saves a lot of time, and the targeting options are smart and accurate. I also appreciate the helpful customer support, which responds quickly to queries.
If you’re looking for a hassle-free way to run Facebook ads and get good results without spending hours tweaking campaigns, this app is definitely worth trying.
I am rarely disappointed with an app. But when my average CAC is $5-13 at most and this app after $300 can only get 3 sales? Pathetic. The set-up was a red flag, it's dated and ignores Metas newest tech. With that said, it ate up my budget without issue. I feel entitled to a refund on my budget, and this app should exit the app store.
Hi Bewilderment,
Thank you for taking the time to share your feedback — we truly appreciate it.
We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail:
1. Setup experience
You mentioned that the setup felt outdated. Easy Ads is designed to make campaign creation simple and beginner-friendly, but we’re continuously working to improve the interface and user experience. Our development team is already implementing updates that align with Meta’s latest best practices and design standards.
2. Meta’s newest technology
Easy Ads fully integrates with Meta’s latest conversion APIs and campaign objectives. However, performance can still vary based on the data available in your catalog, your target audience, and product pricing.
3. Campaign performance and ad spend
You mentioned that you spent around $300 and got 3 sales. While we understand how disappointing that feels, please note that the campaign only ran for 3 days — which isn’t enough time for Meta to gather sufficient data and optimize performance. Meta’s learning phase usually requires at least 7 days or 50 conversions before stabilizing results.
Also, we don’t recommend starting with a very high daily budget when your campaign is still in the learning phase. It’s best to start smaller, allow Meta to learn and optimize, then scale gradually once performance improves.
4. Refund request
Regarding your refund concern, Easy Ads doesn’t have access to or control over your ad spend — all charges go directly through Meta Ads.
We’d love to review your setup together to understand what may have caused the performance issues and share practical recommendations to improve your results.
Would you like to join a quick call with me to investigate why that happened?
This call is totally free and will help us go through your setup step by step.
Thank you again for your feedback and for giving Easy Ads a try.
Best regards,
Ouissal Oulad Lghrab
Customer Success Specialist | Meta Certified Ad Expert
Easy Ads Team
Terrible experience, mostly because of their AI support. It taken me a week to finally talk to a real person after maybe 10 or more emails / chats. (its just an endless AI loop)
Even when i finally got to talk to a person they would still send me ridiculous answers, complete waste of time.
The app itself is easy to use but also pretty useless. Only thing it does is create a catalog feed so you can run a catalog ad, but the free meta app does a better job since it will have better automation options and your not stuck to an outdated way of targeting like with this app. (Meta algo works much better then this old way of targeting)
First time I ever leave a 1 star review but this company absolutely deserves it. If your looking for a cheap way to run catalog ads, use meta's free app. If your looking for a way to run high quality catalog ads, use Socioh. they are a 100x better.
Hi Plebs en Snobs,
Thank you for your feedback. We understand your frustration and sincerely apologize for the challenges you experienced with our support.
Our AI system is designed to provide fast and effective answers, but once you requested human assistance, we responded as quickly as possible to ensure you received personal support.
It seems you may not have had the chance to fully explore the app’s potential or benefit from the guidance our team provides to optimize campaigns.
Your feedback is extremely valuable, and we’ll continue improving both our support and app features to provide a better experience for all users.
We truly appreciate your input and hope you’ll consider giving the app another try in the future—we’d be happy to help you get fully set up.
Best regards,
The Easy Ads Team
Easy Ads For Facebook Ads Customer care Service they vry nice service I have Refund Problem But they have Solved My Problem Thank You So Much for the Support