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BONJOUR
je viens de commencer a utiliser L'application donc j'attends encore les résultats en espérant en tirer positif .
Very good Customer Service.
Grat App! & Great support from the team. Looking forward for High ROAS campaigns
To begin, I have to say that this app is amazing. This tool is easy to use and creates great looking ads. What really makes this tool stand out is that it is optimized to use the most effective and affordable advertising channel for your business – Facebook Ads.
This is the amazing app it can be change the life of the biggners ... This app bring the more traffic And sales......
best cstomer support from easy ads customer support
Currently owing 29 dollars for an app I didn't use. I installed it and it didn't work so I uninstalled it after 5 minutes and now it's charging me 29 dollars for nothing. This is crap. I want to be reimbursed for my money.
Hi The Baby Store,
Thank you for reaching out with your concerns. We understand how frustrating getting charged for a service you barely used can be.
For all of the third-party apps that you install via Shopify, please keep in mind that the developer does not have any access to your payment method; we don't see your billing information or control when you are charged.
This is why the app's fee is under a bill with Shopify, not us.
We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case.
If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please let us know.
We apologize for the inconvenience this issue may have caused and we hope this issue in the future.
Best regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads
Easy Ads works very well and so simple to set up. Highly recommend.
Only been a day, and i like the results and its super easy
After using this app my facebook account was hacked and suspended and after being uninstalling and without facebook access they are still charging me , so beware of these scamming app
Hi Wallichiana,
Thanks for giving Easy Ads a try, we're sorry you didn't like it.
Kindly note that Easy Ads is a Badged Meta Ad Technology Partner. This means that we use the same API as Meta.
In fact, without this, our app simply would not work.
We suggest contacting Meta and informing them that you got hacked so they could assist you in getting your account back. Also, please refrain from clicking on any suspicious messages you get via Messenger or ads promising free ad credit, as these are the scams that cause a hacked ad account.
Regarding the charge, please refer to your email address, as a team member messaged you before you left this review, requesting you share a screenshot of your bill so they could issue a refund.
Please reply to that email so we can proceed with providing the refund.
Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads