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Very good Customer Support. I have just started with easy ads i will also write another review when i have seen the results so wait for the next review.
it is great creating funnel like ad and even with automation technology i just love to use.
Easy Set Up. Our first ad is now running! Took about 5 minutes, we already had a Meta-account and have run our own ads. Really like the A.I. Aspect! Waiting for results. So far So good!
Thank you for my first sale :)
It's reduce the approx 80% of work with in 7 Days,
Make sure user should have top niche and marketing strategies.
I didn't really have success with this app. It's a nice idea and maybe I didn't setup everything 100% correct. My funnels kept deactivating randomly and I would have to go in and switch them back on. Also some of the funnels didn't even get any impressions. Cost per click is MUCH higher than when I run campaigns myself. When reaching out to support it was always awhile before I get a response. With a charge as high as it is monthly you would think they would offer live support everyday but nope. If its a weekend or holiday you're out of luck.
Hi RudeWick Candles,
Thank you for giving Easy Ads a try, we're sorry you did not like it.
Kindly note that the plan you signed up for has one funnel (campaign) with multiple funnel stages (ad sets), the funnel uses ABO, which means the budget is optimized by Meta; it decides which ad set it spends the budget on. It is normal for some ad sets to not spend initially as that is the purpose of ABO; better usage of your budget.
The CPC (Cost per click) is higher because the campaign optimizes for conversions, not traffic. Also, please note that the audience you choose to target plays a part in your CPC, so if you target a highly competitive market such as the US (Which is the target location you set), you will, of course, get a higher CPC since you are bidding against tens of thousands of other advertisers with higher budgets, targeting the same audience.
Our support team operates on a 9-5 Mon-Friday schedule, we do not offer 24/7 support at the moment. This is also mentioned in our pricing plans.
Please note that it is not a courtesy to include live chat support in all pricing plans, it is reserved for the highest plans starting at $99. However,f for Easy Ads, live chat support is available for all plans starting from $27.96.
Please don't hesitate to reach out to us if you have any other questions or if you need help.
Best,
Maria
Easy Ads Expert Support
Dear Easy ad
i had install an app for trial period but by mistake i uninstal just one day later, i have not used the app at all even after that so please can you refund my money back
Hi Munns and Mars,
Thank you for taking the time to review Easy Ads.
We're sorry for the frustration caused by this charge.
Kindly note that you are charged for your third-party apps by Shopify, which is why your charge is added to a Shopify bill, not a separate bill.
We do not have any access whatsoever to your billing information or the ability to charge you. We can however approve refunds or charge reversals from our end.
If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues.
Kindly reply to our email sharing a screenshot of your bill so we can proceed with the refund.
We’re looking forward to hearing back from you.
Best,
Maria
Zero support over weekends which count towards the 7 day trial, so.the days are wasted and they are key social media advertising days. When I un-installed to start again on Monday I got an immediate email offering me an Extra 7 days free (I.e 14 days in total) so I did reinstall over the weekend. On Monday however when they were back on duty they backtracked on the extra 7 days and told me to uninstall and reinstall but I have a campaign running after much trial and error so that is not an option. Shocking service. I will let my campaign run, then uninstall and find an alternative. I don't do business with dishonest companies who don't keep to their word. It got worse. My generated by them got rejected by Meta for circumventing. I do not recommend them at all. After their response below I rechecked their email. It definitely said an ADDITIONAL 7 days over and above. If I could review any worse I would. Instead of just apologising they continue to try defend themselves and pass the blame to me. It is a useless app. Don't waste your time
Hi EQshoponline,
Thank you for trying Easy Ads for Facebook Ads, we're sorry you didn't like it.
Kindly note that the email you received is for restarting your 7-day free trial, not extending it. Kindly refer back to your inbox and re-read the email.
Uninstalling and installing the app is a requirement for applying free trial days, as it cannot be done (technically) while the app is still installed. Of course, when you uninstall our app, the campaign will be automatically deleted and you'll need to re-create it. This is a standard procedure that happens when anyone uninstalls our app.
Regarding your ads being rejected for circumventing, please note that the very definition of circumventing that you'll find on Meta is directly related to how your website is set up. It can also be a mistake, which you could report to Meta and request a manual review of your ads.
Kindest Regards,
Maria
Easy ads is an incredible facebook integration software. Supper easy to manage your ads and simple to setup. 100% recommend for beginners
The service is very bad they deducted $39 for me money where it was no single client came to me this whole thing is just nothing and they are very frustrated and nothing really nothing came through and all this reviews are fake
Hi Cardley,
Thank you for taking the time to review Easy Ads.
Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.
Regarding the results, kindly note that launching an ad does not automatically mean you’ll get sales, which is why we offer to provide feedback on your products and store before you even launch a funnel.
Finally, kindly note that the reviews on the App Store are monitored by Shopify and they are routinely checked, claiming our reviews are fake because you did not follow the correct procedure concerns Shopify in the first place.
We’re looking forward to hearing back from you.
Best,
Maria