Omtaler (666)
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Etter vurdering
I uninstalled and deactivated the application because i couldn't afford it at that moment yet it automatically charged me even though i dont have the application activated on my shopify store. Wouldn't recommend
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Totally un-satisfied with the service and results.
Hi AM AY Mega Store,
Thank you for taking the time to review Easy Ads, we're sorry you did not enjoy it.
Can you please share with us some details on what you're not satisfied with? Thank you!
Looking forward to hearing back from you.
Best,
The Easy Ads Support Team
i install still app for 1 day and decided not to use it so i deleted it, they say free for 7 days but when i got my monthly bill i say a charge from "easy ads".
Hi Neatfreaks,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third party developers like us, we do not have any access whatsoever to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
With that being said, we couldn't find any message or email received from you inquiring about this or requesting a refund. Kindly reply to the email that was sent to the email address associated with your account so that we can resolve this for you.
Kindest Regards,
Maria
A garbage App !! they are telling you there's a free trial but actually there's no free trial Shopify will charge you once you click subscribe, how would I know that your app is worth paying or not without a free trial and clearness
Hi HousePlex.net,
Thank you for trying Easy Ads for Facebook Ads.
After checking your install history, it looks like you never accepted the charge. Consecutively, no charge should have been added to your invoice.
We have reached out to Shopify Partner support to report this issue, as billing for third party apps is handled by Shopify.
Please rest assured that this issue will be resolved as it seems to be a bug in the Shopify billing system. We also attempted to reach out to you many times on the live chat on your website and via email without luck. Kindly reply to our email so we can work together and getting resolved as soon as possible with Shopify.
Kindest Regards,
Maria
App stopped working after set up.
Hi beautyheed,
Thank you for reviewing Easy Ads.
We're sorry to learn that the ads stopped working after setup. Can you please reply to our email to provide us with details on this?
We'd like to get to the root cause and fix this for you.
Best,
Maria Chan
i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.
Horrible. Got zero results. Uninstalled the app and got charged a week later!!! There's no way to cancel the subscription on this scam app!!!
Hi Trendz Store,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll b granted without issues.
Kindest Regards,
Maria
I follow the steps and watch videos and I kept having errors. I spent 2hrs trying to get everything set. I reach out to the chat support and no one was available to chat with me. when I sent out the email, the message says someone would get back to me with no time frame. I would like for someone to reach at to me and help me on setting up or even schedule a meeting. other than that, I do not recommend this app.
Hi www.changeinchrist.com!
Thank you for giving Easy Ads a try, we're sorry you did not like it.
Kindly note that our support team does not operate on a 24/7 schedule, we work a regular 9-5 Monday to Friday On UTC+1 timing (this is mentioned on our pricing plans on this same page), your last message was sent to us at 4 AM UTC+1 which our part-time support agent was kind to answer and provide you with guidance.
Also, please note that Easy Ads for Facebook Ads is a Meta Badged Meta Ad Technology Partner. This means that the app reflects your Business Manager setup, and if it's incorrect, you won't be able to proceed.
Please note that having your Business Manager set up correctly is a prerequisite to using the app; it is not a feature or a service that is included in your plan.
However, we do offer remote desk sessions to all users to help them with their setup and we'll be more than happy to do the same for you.
Please let us know if that's something you'd be interested in.
Best,
Maria
Easy Ads Expert Support
One of the worst service i received from this application. Only customer service doing good job.
Hi Luxuries products,
Thank you for giving Easy Ads a try, we're sorry you didn't like it.
Can you please clarify your review? We have tried hard to decipher your review and email with no luck.
Our support team can speak English, French, and Arabic.
Looking forward to hearing back from you.
Best,
Maria