Facebook Ads AI ‑ Easy Ads

Hi Allbright Kids,

Thank you for taking the time to review Easy Ads.

Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.

We’re looking forward to hearing back from you.

Best,
Maria

Hi ThunderBolt,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.

That said, we couldn't find any message or email from you inquiring about this or requesting a refund. Kindly reply to the email sent to the email address associated with your account so we can resolve this for you.

Kindest Regards,
Maria

Hi Drips Club,

Thank you for taking the time to review Easy Ads.

Kindly note that you are charged for your third-party apps by Shopify, which is why your charge is added to a Shopify bill, not a separate bill.

We do not have any access whatsoever to your billing information or the ability to charge you.

If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.

We’re looking forward to hearing back from you.

Best,
Maria

Hi Femilush,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.

That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.

Kindest Regards,
Maria

Hi Ayutri Ayurveda,

Kindly note that Shopify handles billing for all Shopify apps, including Easy Ads for Facebook Ads. We do not have any access whatsoever to your payment information or the ability to charge you.

We can, however, issue a charge reversal or a refund depending on your case and your eligibility with our refunds and charge reversals policy.

Also, please note that we tried to contact you multiple times via your email address without any luck. Kindly reply to our last email requesting a screenshot of your bill so we can proceed with a charge reversal.

Best,
The Easy Ads Team

Hallo JDMStore,

vielen Dank, dass Sie sich die Zeit genommen haben, Easy Ads zu bewerten.

Es tut uns leid, dass Ihre Erfahrung nicht zu den von Ihnen gewünschten Verkäufen geführt hat.

Es gibt mehrere Aspekte, die dazu beitragen, Verkäufe mit der App zu erzielen, einschließlich Ihres Shops, der Produktauswahl und der Preisgestaltung.

Das Team von Easy Ads hilft Ihnen gerne dabei, die perfekte Kombination zur Umsatzgenerierung zu finden.

Wenn Sie daran interessiert sind, antworten Sie bitte auf die E-Mail, die wir Ihnen gerade geschickt haben.

Mit freundlichen Grüßen,
Maria Chanaoui
Leiterin Marketing und Kommunikation

Hi Andrew's Closet,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Can you please clarify your review? We can't find any communication from you prior to you leaving your review.

Thank you!

Best,
The Easy Ads Team