AI ‑ Easy Ads for Facebook Ads , 576 vurderinger
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Overpriced, and scamy. They'll charge your randomly for transactions. I uninstalled and stopped using the app due to it being too expensive and not effective. Payed 27 dollars for 26 visits in my store. After paying the monthly fee (after the free 10 days) I stopped using it. Now I wake up with another fee from them, from a old AD campaign that magically is active again after being turned off. Don't know what type of company this is, I just don't want to be associated.
Hi Luminas Lamps,
Thanks for reviewing the Easy Ads for Facebook Ads.
Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it.
Regarding the app not performing well, kindly provide us with more details as we need more information such as your daily budget, target location, and type of products selected in the campaign. $27 is not clear if it's the subscription fee or the budget you set for your ads.
Kindly reach out to our support via support@easyadsapp.com so we can investigate the campaign reactivating, as when you uninstall the app, you revoke our access to your advertising assets, the campaign should be automatically deleted so this must be a mistake.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
Simply comparing with my own google ads and pinterest ads. Spent more than 1k and getting a 3 conversion is funny. Just time consuming.
Dear Trending Silver Gifts,
Thank you for sharing your feedback with us. We value all customer experiences, even when they fall short of expectations. As the Marketing and Communication Manager at Easy Ads, I wanted to personally address your concerns regarding your experience with Easy Ads.
First and foremost, I want to extend my sincerest apologies for any frustration or disappointment you may have experienced as a result of your funnel.
Upon reviewing your case, it appears that there may have been some misalignment in targeting and expectations. As mentioned by our support agent, the US market can be highly saturated, which can impact the effectiveness of ads, particularly if not properly targeted. Additionally, our primary focus at Easy Ads is on optimizing for sales rather than simply driving traffic. This approach may result in higher conversion costs but is ultimately aimed at delivering tangible results for our clients.
Furthermore, the ad spend of 1K is not recorded on our end. Can you please share this with us?
We appreciate your patience and understanding in this matter. Should you wish to discuss your campaign further or explore alternative strategies, please do not hesitate to reach out to me directly via the live chat on our app.
Thank you once again for bringing this matter to our attention.
Kindest regards,
Maria Chanaoui
Marketing and Communication Manager
Easy Ads
2 wrong Chargers to my account as well as an unfulfilled promise from staff regarding my trial period extension which is resulting in major setbacks for my store, lack of email response.
Hi P.O.V Retail,
Thanks for sharing your review of the Easy Ads app on your Shopify store.
Kindly note that our customer success specialists replied to your inquiry yesterday, requesting a screenshot of your bill. The email shows up as unread on our end Please check your email inbox.
Please note that you are charged for your third-party apps by Shopify, which is why the app's charge is under a Shopify invoice, not an Easy Ads invoice.
We have no access whatsoever to your billing information or the ability to charge you.
Regarding the trial, again, kindly check your email inbox as a reply was already sent to you explaining this.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
This app is horrible. It will take credit for every sale even if the add had nothing to do with it. They should be closed and not allowed to operate. Scam. Funnel doesn’t work either. When you try and reach out you can only speak to ai and there ai answers barely answer questions they just forward you frequently asked questions that don’t answer your questions. Easy ads more lie throw ur money down the drain!!!
Hi Stoked Snow,
Thanks for reviewing Easy Ads!
Kindly note that Easy Ads for Facebook Ads is a Badged Meta Ad Technology Partner; any data shown on the app is tracked by your own Meta Pixel.
In fact, you can double all data shown on your Easy Ads dashboard on your Meta Ads Manager.
Since the introduction of iOS 14, attribution issues have become more common and not limited to third-party app users. We encourage you to research this and learn more from the Facebook Ads community.
Also, kindly note that our customer support is formed by humans, not AI. In fact, AI technology is not advanced enough to operate a live chat on a scale such as Easy Ads.
Our support team replied to your message which you still need to read.
We look forward to getting your reply on the email sent to you.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
I have not used it's features ones, and i had cancel subscription, but it still try to charge subscription fees, it will not revies bill
Hi GAWARGURU PRINTS,
Thank you for reaching out with your concerns. We understand how frustrating getting charged for a service you barely used can be.
For all of the third-party apps that you install via Shopify, please keep in mind that the developer does not have any access to your payment method; we don't see your billing information or control when you are charged.
This is why the app's fee is under a bill with Shopify, not us.
We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case.
If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please let us know.
We apologize for the inconvenience this issue may have caused and we hope this issue in the future.
Best regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads
Not Satisfied. Waste of Money.
Hi Monde D'or,
Thanks for reviewing the Easy Ads app.
We're sorry you had an unsatisfactory experience while using the app.
Can you please provide us with more details on your ad spend and targeting?
We would love to assist you in making the best out of the Easy Ads app.
Looking forward to hearing back from you.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
STAY AWAY of this app, you are better of following YT videos on how to use ads yourself. I installed it, but it's full of bugs!!! Even my son of 6 can code a better app. The positive reviews are probably been put there by themselves as I can't imagine someone would be happy with all these bugs in the app. And no it's not related to only my installation/theme/account, it's just common sense.
I'm serious about this and an honest review. You can contact me if you want to know more, but here's my view :
Their support is active, but doesn't have a clue what to solve. They continously want screenshots and/or Google meetings. Just to keep you busy.
1. It always selects all products from your catalogue. Filter from tags isn't working. Only when you edit the advertisement for a 2nd time...
2. Everywhere you see from time to time "Network error" or other messages popping up. According to support you can ignore those, doesn't affect anything :/
3. The image styling first didn't work, you can style a product image with fancy things, but same thing here, it doesn't save your changes.
Then they fixed it. But now it does work, but as soon as you edit it into something else....it again doesn't save it.
4. Sometimes with generating AI messages, it shows a server error, it does continue, but it can't be good.
5. I noticed a huge amount of incoming spam chats on Facebook and Instagram. Not 100% sure if it's related to this app, but I didn't had this before, so I guess something with data is been shared.
why you guys are still charging me on shopify plan i have uninstalled your app
How can I deactivate my subscription
I had 24hrs to try this app i set my budget at $11 but to my surprise it kept on deducting $2.30 every 2hrs. I reached out to support 7 hrs ago but no one is responding. So I had no choice but to block my card from making anymore automated payments. Please don't use this app it's a scam they keep on deducting money. My ads spend is $3.56 but I have spent $17.1 already that's excluding bank charges
Hi Homely,
Thank you for reviewing Easy Ads for Facebook Ads.
After numerous attempts to contact you with no luck, we decided to reply here, hopefully, you can see this reply and read our previous emails.
Easy Ads for Facebook Ads is a Meta Badged Ad Technology Partner. Like all Technology Partners, we have no access to your billing information or the ability to charge you for your ads. Meta of course does not delegate its main source of income or allow partners to charge on its behalf.
You are charged for your Ads by Meta, via the payment method associated with your ad account.
Depending on the payment threshold you set up on your ad account, you can get charged every two minutes or every two weeks. You are in full control of your payment settings.
We recommend you reply to our emails to learn more about how Metab billing works or reach out to a Meta representative from the Meta Business Support tab.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads