Recenzje (772)

Ogólna ocena
4,4
Liczba recenzji z daną oceną
  • 79% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 13% ocen to oceny z 1 gwiazdkami
2 kwiecień 2024

great customer service, specialy lady Ouissal, she help a lot

DEED WATER
Niemcy
3 dni korzystania z aplikacji
8 styczeń 2024

Amazing customer support. Please give Ouissal a rise :D

Auraze
Rumunia
5 dni korzystania z aplikacji
4 marzec 2024

it was really easy to set up ads

SparkLabz
Bahrajn
5 dni korzystania z aplikacji
25 luty 2024

Currently owing 29 dollars for an app I didn't use. I installed it and it didn't work so I uninstalled it after 5 minutes and now it's charging me 29 dollars for nothing. This is crap. I want to be reimbursed for my money.

The Baby Store
Republika Południowej Afryki
6 dni korzystania z aplikacji
Easy Ads odpowiedział(a) 26 luty 2024

Hi The Baby Store,

Thank you for reaching out with your concerns. We understand how frustrating getting charged for a service you barely used can be.

For all of the third-party apps that you install via Shopify, please keep in mind that the developer does not have any access to your payment method; we don't see your billing information or control when you are charged.

This is why the app's fee is under a bill with Shopify, not us.

We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case.

If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please let us know.

We apologize for the inconvenience this issue may have caused and we hope this issue in the future.

Best regards,

Maria Chanaoui
Marketing & Communication Manager
Easy Ads

7 luty 2024

very easy to use

boho store
Wielka Brytania
6 miesięcy korzystania z aplikacji
27 grudzień 2023

My only reason to rate 5 stars is because of their quick response and outstanding customer support, otherwise the app did not give me any results by running campaigns. I uninstalled the app but they charged for their Basic Subscription for which I contacted support and they issued me a refund immediately after verifying.

Rayza Store
Wielka Brytania
Około 2 godziny korzystania z aplikacji
6 luty 2024

Je suis toujours en phase de test de l'application mais pour le moment leur services sont bien et le support très rapide et connaisseur

CROSS Digital Store
Wielka Brytania
16 dni korzystania z aplikacji
22 luty 2024

nice customer support.

MyLittleTales
Indie
Około miesiąca korzystania z aplikacji
19 maj 2024

GREAT SUPPORT

Atozservices.store
Stany Zjednoczone
Około 22 godziny korzystania z aplikacji
16 luty 2024

I m totally satisfied with this app
And very thankful to customers support
Specially. Millenni

Thank u

Agora Butik
Indie
12 dni korzystania z aplikacji