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I had a great experience with the customer support team. They were very helpful, responsive, and took the time to answer all of my questions clearly. They resolved my issue quickly and made the whole process smooth and stress-free. I'm very satisfied with the support I received and would definitely recommend this app.
Hi THE SOL CONCEPT,
Thank you so much for taking the time to share your experience with Easy Ads.
I'm thrilled to hear that our support team was able to answer all of your questions clearly and resolve your issue quickly. Making the support experience smooth, responsive, and stress-free is exactly what we strive for every day.
Your kind words and recommendation truly mean a lot to our entire team. Thank you for placing your trust in Easy Ads.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
I am starting this app with a 4-star rating because the setup process was incredibly easy and the customer service has been excellent.
I recently switched from a much more expensive alternative that cost nearly four times as much and was packed with unnecessary bells and whistles. As a startup, I was spending way too much money, so I decided to scale back to the basics and find a comparable, budget-friendly solution. This application fits that need perfectly. It offers plenty of room for a business to grow, allowing you to add specific funnels as you scale—and even if there is an additional cost for those funnels, it is well worth it.
The only reason I am not giving it 5 stars yet is simply because it is too early in the game to judge performance. I need to see how effectively this AI program actually delivers traffic and pushes my advertisements. Once I start seeing heavy promotion translating into solid sales, I will gladly update my review to 5 stars.
For anyone just starting out, I highly recommend utilizing this program and building from there.
I received my first sale after running EasyAds. The setup was simple and easy to understand. It helped me start advertising my products without much technical knowledge. I am still testing and learning, but getting a sale has given me confidence to continue. Looking forward to seeing more results as I optimize my store and ads.
Hi VYRA,
Thank you so much for sharing your experience with Easy Ads.
We're thrilled to hear that you received your first sale and that the setup process was simple and easy to follow. One of our main goals is to make online advertising accessible to store owners, even without extensive technical knowledge, so it's great to know Easy Ads helped you get started with confidence.
Getting that first sale is an exciting milestone, and we're delighted to have played a part in your journey. As you continue testing, learning, and optimizing your store and campaigns, we hope to help you achieve even more success and grow your business further.
Thank you again for your trust and support. We’re excited to be part of your advertising journey and look forward to celebrating many more successes with you.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
The app doesn't work and despite uninstalling after 4 days within trial period they still charged which i have asked for a refund.
The app creates the campaigns and just spend money, it doesn't know how the paid marketing works.
Hi HXM
Thank you for sharing your feedback, and we’re really sorry to hear about your experience.
Billing:
Kindly note that Shopify handles all billing for Shopify apps, including Easy Ads. We do not have any access whatsoever to your payment information or the ability to charge you directly. All payments, subscriptions, and refunds are managed through Shopify.
Refund Request:
Our support team has already reached out to you, so we can get in touch and review your case properly. If you are eligible for a refund, we will make sure to guide you through the process and resolve this as quickly as possible.
Campaign Experience:
We’re sorry to hear the app didn’t meet your expectations. Easy Ads helps automate ad creation, but results depend on your store’s readiness (branding, product pages, and overall conversion setup) as well as your product’s fit with the audience being targeted.
Many users with these foundations start seeing results within the first 7 days, but ads alone do not automatically guarantee sales.
We truly appreciate your feedback, and we’re here to help make this right for you.
Best regards,
Easy Ads for Facebook Ads
Thanks for the great support. The app is easy to use and very helpful for creating Facebook and Instagram ads quickly. Good experience overall!
Hi Poke-Geek,
Thank you so much for your wonderful 5-star review and for sharing your experience with Easy Ads.
We're delighted to hear that you find the app easy to use and helpful for creating Facebook and Instagram ads quickly. Our goal is to make advertising as simple and effective as possible, so it's great to know that the app is helping you achieve that.
We also truly appreciate your kind words about our support team. Providing a smooth experience and responsive assistance to our users is always a top priority for us.
Thank you again for your trust and support. We're grateful to have you as part of the Easy Ads community and wish you continued success with your advertising campaigns.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
very helpful and guide properly with out any time waste.
great communication and problem solving person
Hi Scaffolding Tools,
Thank you so much for your wonderful review!
I'm delighted to hear that you found the support helpful and that the guidance provided was clear and efficient. Ensuring that our users get the assistance they need without unnecessary delays is something we strive for every day.
Your kind words about the communication and problem-solving support are truly appreciated. It was a pleasure assisting you, and I'm glad I could help make your experience with Easy Ads a positive one.
Thank you again for your trust and support. I wish you continued success with your business, and I'm always here if you need any assistance in the future.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Excellent app and top-notch service
Managing ad campaigns used to take up so much of my time, but this app makes everything simple and stress-free. The automated setup works flawlessly, and my sales have already seen a great boost. Highly recommended
Hi KGS Store,
Thank you so much for sharing your experience with Easy Ads.
We're delighted to hear that Easy Ads has helped simplify your advertising efforts and save you valuable time. Our goal is to make running ad campaigns as easy and stress-free as possible, so it's incredibly rewarding to know that the automated setup has been working seamlessly for you.
We're especially excited to hear that you've already seen a boost in sales. Helping merchants achieve real business growth is what motivates our team every day, and your success is the best feedback we could receive.
Thank you again for your trust, recommendation, and support. We look forward to continuing to help you grow your business and achieve even greater results in the future.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Their customer support is very good and supportive.
Hi TECHMOPK,
Thank you so much for your kind words about our customer support team.
We're delighted to hear that you found our support helpful and responsive. Providing excellent service and ensuring our users have the assistance they need is one of our top priorities, so your feedback means a lot to us.
We truly appreciate your trust in Easy Ads and are grateful to have you as part of our community. If you ever need assistance or have any questions, we're always here to help.
Thank you again for your support!
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
I would give 5 stars for the service which i got from easy ads and one of their representative I asked many question to her and she replied kindly with all of them as a beginner i think everybody should start with them because of their ready made funnels for advertising am also beginner btw and I burned alot of money through manual ads but i think i should chose easy ads before burning so much money but i totally recommend everybody whether you are beginner intermediate or an expert.
Hi Mr Kitchenery,
Thank you so much for taking the time to share your experience with Easy Ads.
I'm especially happy to hear that the support you received helped answer all of your questions and made your advertising journey easier. Starting out with online advertising can be challenging, and it's wonderful to know that our team was able to provide the guidance and clarity you needed as a beginner.
Your feedback about the ready-made advertising funnels means a lot to us. One of our goals is to help merchants avoid the steep learning curve and costly mistakes that often come with managing ads manually, so it's great to hear that you found value in the Easy Ads approach.
Thank you as well for recommending Easy Ads to other merchants. We strive to provide tools and support that make growing a business simpler and more effective.
We truly appreciate your trust and support, and we wish you continued success with your store and future campaigns.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Easy refund, good customer service