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I recently had the pleasure of interacting with Millenni from Easy Adds, and I must say, the experience was exceptional. From the moment I reached out with my inquiries, Millenni was prompt, professional, and incredibly helpful. They went above and beyond to ensure that all of my questions were thoroughly answered and that I felt supported every step of the way.
What truly set Millenni apart was their dedication to providing comprehensive assistance. Not only did they patiently guide me through the various configurations, but they also provided detailed videos to supplement their explanations. These videos were incredibly helpful and made the process much easier to understand.
Moreover, Millenni's friendly demeanor and positive attitude made the entire interaction a delight. It's evident that they genuinely care about their customers and are dedicated to providing exceptional service.
While I haven't had the opportunity to fully test the tool offered by Easy Adds yet, based on my experience with Millenni alone, I have high hopes for the quality of their services. I look forward to updating my review after some testing time to provide a comprehensive assessment.
In conclusion, if the rest of the Easy Adds team is anything like Millenni, I have no doubt that their customer service will continue to exceed expectations. I highly recommend reaching out to Millenni for any assistance you may need – you won't be disappointed.
Thank you, Millenni, for your outstanding support!
I got first sale in just 12 hours after , running add through Easy Ads. Thank you so much.
Really Appreciate the Customer Services. The guys respond and help me in just 5mins and answer my question in no time.
extremely easy to setup the Ads and the view of the ads are extremely attractive and eye catchy.
Again thank you so much
easy to use and it does all the ads for you
Have only been using for a couple of days on trial, so far Ive been able to navigate and set up and launch ok, customer service has been great during set up Mill has helped me , thanks
facebook blocked my account because of this app
Hi Flux,
Thank you for taking the time to review Easy Ads.
Kindly note that Easy Ads is a Badged Meta Ad Technology Partner, meaning; we use the same API as the Ads Manager.
It is technically impossible for your account to get blocked using our app, or any app that is a Meta partner.
Moreover, ad account get disabled because they violate Meta's policies, or because they're recently created and haven't been identity confirmed yet.
We recommend reaching out to us for more details on how to recover your account and the next steps to take.
Looking forward to hearing from you.
Best,
Maria Chanaoui
Communication Manager @ Easy Ads
Very easy and convenient app to run ADs. The setup took me less than 2 minutes.
Quissal was very informative and helpful when I was creating my first campaign with Easy Ads. Their customer support is great. However, I need to wait for a few days to see the performance of the app on the Ad campaign.
Overpriced, and scamy. They'll charge your randomly for transactions. I uninstalled and stopped using the app due to it being too expensive and not effective. Payed 27 dollars for 26 visits in my store. After paying the monthly fee (after the free 10 days) I stopped using it. Now I wake up with another fee from them, from a old AD campaign that magically is active again after being turned off. Don't know what type of company this is, I just don't want to be associated.
Hi Luminas Lamps,
Thanks for reviewing the Easy Ads for Facebook Ads.
Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it.
Regarding the app not performing well, kindly provide us with more details as we need more information such as your daily budget, target location, and type of products selected in the campaign. $27 is not clear if it's the subscription fee or the budget you set for your ads.
Kindly reach out to our support via support@easyadsapp.com so we can investigate the campaign reactivating, as when you uninstall the app, you revoke our access to your advertising assets, the campaign should be automatically deleted so this must be a mistake.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
STAY AWAY of this app, you are better of following YT videos on how to use ads yourself. I installed it, but it's full of bugs!!! Even my son of 6 can code a better app. The positive reviews are probably been put there by themselves as I can't imagine someone would be happy with all these bugs in the app. And no it's not related to only my installation/theme/account, it's just common sense.
I'm serious about this and an honest review. You can contact me if you want to know more, but here's my view :
Their support is active, but doesn't have a clue what to solve. They continously want screenshots and/or Google meetings. Just to keep you busy.
1. It always selects all products from your catalogue. Filter from tags isn't working. Only when you edit the advertisement for a 2nd time...
2. Everywhere you see from time to time "Network error" or other messages popping up. According to support you can ignore those, doesn't affect anything :/
3. The image styling first didn't work, you can style a product image with fancy things, but same thing here, it doesn't save your changes.
Then they fixed it. But now it does work, but as soon as you edit it into something else....it again doesn't save it.
4. Sometimes with generating AI messages, it shows a server error, it does continue, but it can't be good.
5. I noticed a huge amount of incoming spam chats on Facebook and Instagram. Not 100% sure if it's related to this app, but I didn't had this before, so I guess something with data is been shared.
6. They keep sending double emails, not possible to unsubscribe and they don't reply to your emails to unsubscribe. Busy for 3 weeks to get me of their mailing
Hi Styleprints,
Thanks for reviewing the Easy Ads app.
We apologize for the issues you've experienced with our app.
Kindly note that Easy Ads is a Badged Meta Ad Technology Partner, which means it uses the same API as the Ads Manager.
Errors on the app reflect the errors you'll get on your Ads Manager if you tried to create the app yourself from the Ads Manager.
Also, please note that you tried the app during an API deprecation, we could not reproduce the bugs mentioned in your review at this time.
Reviews on the app store are verified by Shopify themselves, you may contact Shopify regarding any suspicion regarding reviews.
Your feedback is invaluable, and we’re committed to addressing these problems.
Could you please reach out to our support team directly so we can work on resolving these specific issues for you?
Thank you for your patience and understanding.
The Easy Ads Customer Support Team
Millenni was absolutely amazing and very helpful.
Thank you so much for answering all of my questions and being so nice and professional. ❤️❤️