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Quick and easy to talk to, despite my bad English. I feel in safe hands. I think people know what they are doing and how to do it. Thanks!
It Has Been Excellent So Far
Minor issues with the catalogue items were fixed very quickly by the support staff. Easy to setup with minimal fuss. Will be good to see how it performs :-)
Review after 1 week of use;
Pros:
It's very easy to setup and the interface is very user-friendly. Love it.
Cons:
1-I had an issue with payment on Meta and ads stopped. It's ok but this app deleted all the data on my funnel. Statistics and campaign setup is gone forever!!! It would be great to reactivate and continue from the point where it stopped.
2-I don't know how to track orders generated from this app.
nice service
Highly appreciated by their support and guidance. Fast service and quick responses.
Perfecto servicio al cliente
My experience with Easy Ads for Facebook Ads has been quite underwhelming. The support provided thus far has been mediocre at best, lacking the professionalism one would expect from a business app.
Firstly, the app itself leaves much to be desired. It doesn't offer as many features as I had hoped for, and I found it to be quite limited in functionality. Additionally, I encountered several bugs while using the app, which only added to my frustration.
Overall, I cannot recommend Easy Ads for Facebook Ads based on my experience. With subpar support and a lackluster app, it falls short of expectations.
In future if this changes in making it a more reliable and user-friendly tool for managing Facebook Ads, with better support, i'll change my review accordingly.
Hi ANIMATEK,
Thank you for your feedback regarding your experience with Easy Ads for Facebook Ads, although we're disappointed to hear that it fell short of your expectations. Providing top-notch support and a seamless user experience is important to us, and we regret any inconvenience you encountered.
Regarding the limitations you faced with our app's features, we understand your frustration. Rest assured, your feedback will be taken into consideration as we continue to improve our services.
As for the bug you encountered, particularly related to frames and backgrounds, we investigated the issue thoroughly. It appears that these issues stem from within the Meta API, affecting various users beyond our app. We promptly reported these bugs to Meta and are actively working on solutions within our control to mitigate their impact on our users.
Thank you for your patience and understanding. We hope to have the opportunity to regain your trust in Easy Ads for Facebook Ads in the future.
Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
App molto intuitiva, grazie sopratutto ad Ouissal che a molta pazienza e mi a aiutato molto per impostare tutto grazie
Beginner Friendly and excellent customer support.