評價 (791)

整體評分
4.4
各級評分數量
  • 79% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2023年4月23日

No me gustó para nada muy difícil de configurar y para cancelar el plan pero todavía no encuentro de donde cancelarlo hay mucho mejores que esta

ArtyFull
西班牙
使用應用程式 4天
Easy Ads 已回覆 2023年4月23日

Hola Rosen,

Gracias por tomarte el tiempo de probar Easy Ads for Facebook Ads. Lamentamos que no haya estado a la altura de tus expectativas.

Nos hemos dado cuenta de que uno de los puntos que has mencionado es que la aplicación es difícil de configurar y nos preguntábamos si te habías puesto en contacto con el servicio de asistencia, ya que no hemos podido encontrar ningún mensaje enviado con tu dirección de correo electrónico.

En cuanto a la imposibilidad de cancelar, ten en cuenta que Easy Ads for Facebook Ads es una aplicación de Shopify. Para cancelar cualquier aplicación de Shopify, lo único que tienes que hacer es desinstalarla de tu tienda.

Si quieres darle una segunda oportunidad a la aplicación, nos encantaría ayudarte con la configuración del Administrador de empresas, ya que te resultará beneficioso tener tu Administrador de empresas configurado correctamente, incluso si decides eliminar la aplicación más adelante, podrás publicar anuncios sin problemas.

A partir de hoy, usted tiene 7 días más en su prueba gratuita (que expira día a día), Si lo desea, puede seguir adelante e instalar la aplicación de nuevo y háganoslo saber para que podamos ayudarle.

Dinos lo que piensas.

Lo mejor,
María

編輯時間:2023年7月28日

Zero support over weekends which count towards the 7 day trial, so.the days are wasted and they are key social media advertising days. When I un-installed to start again on Monday I got an immediate email offering me an Extra 7 days free (I.e 14 days in total) so I did reinstall over the weekend. On Monday however when they were back on duty they backtracked on the extra 7 days and told me to uninstall and reinstall but I have a campaign running after much trial and error so that is not an option. Shocking service. I will let my campaign run, then uninstall and find an alternative. I don't do business with dishonest companies who don't keep to their word. It got worse. My generated by them got rejected by Meta for circumventing. I do not recommend them at all. After their response below I rechecked their email. It definitely said an ADDITIONAL 7 days over and above. If I could review any worse I would. Instead of just apologising they continue to try defend themselves and pass the blame to me. It is a useless app. Don't waste your time

EQshoponline
南非
使用應用程式 4天
Easy Ads 已回覆 2023年7月27日

Hi EQshoponline,

Thank you for trying Easy Ads for Facebook Ads, we're sorry you didn't like it.

Kindly note that the email you received is for restarting your 7-day free trial, not extending it. Kindly refer back to your inbox and re-read the email.

Uninstalling and installing the app is a requirement for applying free trial days, as it cannot be done (technically) while the app is still installed. Of course, when you uninstall our app, the campaign will be automatically deleted and you'll need to re-create it. This is a standard procedure that happens when anyone uninstalls our app.

Regarding your ads being rejected for circumventing, please note that the very definition of circumventing that you'll find on Meta is directly related to how your website is set up. It can also be a mistake, which you could report to Meta and request a manual review of your ads.

Kindest Regards,
Maria

2023年10月16日

Buena,

TechVida
厄瓜多
使用應用程式 6天
2023年9月5日

Dear Easy ad

i had install an app for trial period but by mistake i uninstal just one day later, i have not used the app at all even after that so please can you refund my money back

Munns and Mars
印度
使用應用程式 7天
Easy Ads 已回覆 2023年9月6日

Hi Munns and Mars,

Thank you for taking the time to review Easy Ads.

We're sorry for the frustration caused by this charge.

Kindly note that you are charged for your third-party apps by Shopify, which is why your charge is added to a Shopify bill, not a separate bill.

We do not have any access whatsoever to your billing information or the ability to charge you. We can however approve refunds or charge reversals from our end.

If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues.

Kindly reply to our email sharing a screenshot of your bill so we can proceed with the refund.

We’re looking forward to hearing back from you.

Best,
Maria

編輯時間:2022年11月14日

It's a good app for those stores that have creative photographs within the app itself. However, there is very limited functionality in terms of customization and you can't create multiple types of ad copies to trial and test. For those looking for more customization, their parent program, Scalify, seems like a better option but I have yet to test that out as well. Personally, I felt this app is oversimplified and I didn't get the results due to the same. Also it's way too pricey for it's simplicity.

Mod Ecru
印度
使用應用程式 6天
2023年4月6日

Seems easy to set up. I see poor traction. 0 Sales so far, funnel covershion looks weaker on shopify too. Support team has not been available fot last 24 hours. Test this tool with less money. Will give this tool 3 more days to see how this one does

Stooshi
印度
使用應用程式 6天
Easy Ads 已回覆 2023年4月8日

Hi Stooshi,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that by the time you left the review, your funnel was not running for a complete 48 hours, please note that ads take time for performance to show and results are not instant. Since then (3 days later), you have achieved your first sale with the app. Congratulations!

Regarding support not being available, kindly note that our support team was off for 16 hours (not 24 hours) since they work 8 hours shifts and we do not provide 24/7 support as written in the description on the app's listing. We are working on expanding our support team to cover more shifts.

We hope this answers the questions raised in your review and if you have any further questions, please don't hesitate to reach out to us.

Kind Regards,
Maria

2023年11月10日

Poor Support. I tried connecting my facebook ad account but unfortunately it kept on picking another ad account in same admin.

When i tried to reach support, i was told to make a video and share and no remote support was provided.

VISMIT
印度
使用應用程式 3天
Easy Ads 已回覆 2023年11月13日

Dear VISMIT,

Thank you for choosing Easy Ads. We appreciate your feedback and apologize for any inconvenience you experienced.

Please note that Easy Ads is designed to display only the ad accounts your profile has access to. If you encounter any issues connecting your Facebook ad account, it's possible that the displayed ad accounts are the ones associated with your profile.

We understand the frustration you faced in seeking support. While we currently do not offer 24/7 remote desk support, we value your input and would like to help you resolve the issue. If you decide to give Easy Ads another try, we'd be happy to arrange further assistance to ensure a smoother experience for you.

Thank you for your patience and understanding.

Best regards,
Easy Ads Support

2023年9月16日

One of the worst service i received from this application. Only customer service doing good job.

Luxuries products
阿拉伯聯合大公國
使用應用程式 3天
Easy Ads 已回覆 2023年9月18日

Hi Luxuries products,

Thank you for giving Easy Ads a try, we're sorry you didn't like it.

Can you please clarify your review? We have tried hard to decipher your review and email with no luck.

Our support team can speak English, French, and Arabic.

Looking forward to hearing back from you.

Best,
Maria

2023年6月22日

Adds are not performing in any way. Unable to generate single revenue. make it sure that it generates revenue.

Syuta fabrics & Fashions
印度
使用應用程式 6天
2023年11月15日

Easy Set Up. Our first ad is now running! Took about 5 minutes, we already had a Meta-account and have run our own ads. Really like the A.I. Aspect! Waiting for results. So far So good!

Sweetheart Deals
美國
使用應用程式 大約4小時