Reviews (813)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and user-friendly interface, especially useful during sales events like Black Friday. They report better ad campaign performance and ROI due to smart optimization features. The support team is praised for promptly resolving issues related to Facebook Pixel and campaign strategies. Additionally, its automation capabilities save time, boosting sales and traffic, while educational support helps new merchants ease into digital advertising.

November 23, 2023

They Are Charging me Even I haven’t use the app I just Installed and then Uninstalled the app same day

Femilush
Pakistan
16 minutes using the app
Easy Ads replied November 24, 2023

Hi Femilush,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.

That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.

Kindest Regards,
Maria

April 15, 2023

Viel zu kompliziert lässt sich nicht vernünftig einrichten oder connecten
Warum geht sowas nicht einfacher

Bobbis Store
Germany
9 minutes using the app
Easy Ads replied April 15, 2023

Hi Marcel,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Can you please share with us what you found difficult to set up?

We noticed you didn't reach out to support before leaving your review. Our support team is here to assist you, you can reply to the email sent to your email address and get the help you need.

We also restarted your 7-day free trial so you can get enough time to test the app.

Looking forward to hearing back from you.

Best,
Maria

July 12, 2024

Sophisticated Sparkle
South Africa
About 2 hours using the app
Easy Ads replied July 26, 2024

Hi Sophisticated Sparkle,

Thank you for taking the time to review Easy Ads.

Can you please share with us a little bit about your experience?

We were unable to reach out to you via email.

Looking forward to hearing from you.

Best,
Maria Chanaoui
Communication Manager @ Easy Ads

September 19, 2023

Palash
United States
About 6 hours using the app
Easy Ads replied September 21, 2023

Hi Palash,

Thank you for taking the time to review Easy Ads.

Can you please elaborate on your 1-star review? Is there anything we can assist you with?

Thank you!
Maria