調整搜尋範圍
-
根據評分
Very quick response to query. Mendel guided me through the setting up of the security I needed on my website and explained in detail what I did not understand. Brilliant service, thank you
Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address.
After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country.
I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.
Hello Astral,
Thank you for your feedback. I apologize for the inconvenience caused by the review requests.
Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions.
Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution.
Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact dev@otp.plus for any inquiries.
The support literally reply in minute and help with Whatever you need and if a feature is missing they build it in a day of two. I totally recommend
It was exactly what we needed. And the support guys are so cool
Good customer service!
Thank you for your feedback.
Very helpful app - easy to download and chat help is fast and helpful!
Thank you for your feedback.
blocks everythig guuess it does keep bots out even blocked me from the website .
if it blocks all traffic wjhat is the point of having a website
As a new user, I have had the privilege of communicating with their customer service team in recent days. I must commend them for their exceptional professionalism and reliability. Their prompt response to any issues at all times is truly remarkable.
Thanks for the amazing feedback.
We're always here to support you. Please don't hesitate to reach out if you need any assistance.
It's working very well. I hope it's free
Thank you for your feedback, yes the app is actually free.
They Built Visitors Intelligence because I need it. The team is just incredible. Love you guys and keep it going.