評論 (35)

整體評分
4.1
各級評分數量
  • 71% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 20% 的評分為 1 顆星
2025年12月9日

Didn't block countries I was having issues with abandoned checkouts for, all for the Seychelles. It said it had blocked 6, yet I still had 14 abandoned checkouts from that country in 4 days. Tried to get support on this twice and their reply time is too long to be waiting for a reply.

The Pleasant Pheasant Design Co
英國
使用應用程式 7天
編輯時間:2025年12月12日

Haven't used it but a day or so. Hopeful it will get rid of the bots from china and elsewhere accessing my site for who knows what purpose as I only sell in the US
Update:
Isn't blocking anything. I get errors when I test it. I've send email to support twice with no reply?
Was supposed to get a 30 day premium trail but didn't get that either
Not sure what is going on

Fuller Fabrics
美國
使用應用程式 4天
2025年11月2日

This app went 8 MONTHS charging me and did not work at all

Berry Jane™
美國
使用應用程式 大約2年
Etterno.io Inc 已回覆 2025年11月3日

Hey, I am sorry to hear that, it's just a misunderstanding, Shopify just made an update which turned off the app in your theme, You will just need to turn it on back, but we understand your confusion. We initiate a refund from April and email you.

編輯時間:2025年7月21日

Horrible App and customer service is no help at all... Customer service doesn't help. they ignore your messages. Also... this app doesn't work at all. I had blocked a certain country, and yet I still got multiple fraud orders from that country that I blocked. DO NOT RECOMMEND...

Little Rocker Clothing
美國
使用應用程式 6天
Etterno.io Inc 已回覆 2025年10月30日

We are sad to see you didn't appreciate our services,
We went in a call with you to help, and you said you appreciated the help.
But just to give us a negative review.

If you need help with anything else, let us know and we are happy to help

2025年1月10日

Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address.

After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country.

I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.

Astral Flame
美國
使用應用程式 大約1個月
Etterno.io Inc 已回覆 2025年1月12日

Hello Astral,

Thank you for your feedback. I apologize for the inconvenience caused by the review requests.

Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions.

Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution.

Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact dev@otp.plus for any inquiries.

2024年8月24日

blocks everythig guuess it does keep bots out even blocked me from the website .

if it blocks all traffic wjhat is the point of having a website

NZ Diver
紐西蘭
使用應用程式 大約11小時
2025年6月19日

Tried to block Germany didnt work

Laserworksuk
英國
使用應用程式 12分鐘
Etterno.io Inc 已回覆 2025年10月30日

Hi, It simply because you didn't enable the theme app extension on the store
We tried to reach out many times, no reply !
In 12 minutes after installing an app, you can't have the time to set it and test.

Best