EDP ‑ Easy Digital Products , 231 anmeldelser
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The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!
Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!
Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.
Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)
I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)
That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊
Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.
Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)
Easy to use, works without glitches. If you ever do need customer service, it is quick and wonderful. I highly recommend this app for easy of use, quality, and amazing customer service.
The support guy is the developer, and hes a great friendly dude, helped me out a lot, app is great.
Thank you so much for your review and kind words :-)
The app is very easy to set up and works perfectly, helping me to sell my digital products on my website. The support is also fast; Axel did a great job!
Thank you so much! And I’m always happy to help so don’t hesitate to get back to me if you have any questions 😉
It is easy and simple to use. So far, I've been using the free version, but right now, I'm still not selling, but only for free downloads. As soon as sales start coming in, I will 100% upgrade the plan. The founder, Alex, is very approachable. Thank you for solving my issue, Alex! I recommend this app to anyone dealing with digital products.
Thank you so much for your wonderful review and kind words! I was super happy to be able to help you. Don’t hesitate to get back to me if you need anything else with the app :-)
Great app but more importantly, such great help with set-up and customization!
Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)
easy to use. great for customer reviews