Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 99 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
1. Mai 2024

The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!

Types & Symbols
Vereinigte Staaten
Etwa 3 jahre mit der App
Axel Hardy hat geantwortet 2. Mai 2024

Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!

28. April 2024

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.

Elation Sounds
Vereinigte Staaten
Etwa 3 jahre mit der App
Axel Hardy hat geantwortet 29. April 2024

Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)

22. April 2024

Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.

FIGHTTIPS
Vereinigte Staaten
11 monate mit der App
Axel Hardy hat geantwortet 24. April 2024

Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)

12. April 2024

It is easy and simple to use. So far, I've been using the free version, but right now, I'm still not selling, but only for free downloads. As soon as sales start coming in, I will 100% upgrade the plan. The founder, Alex, is very approachable. Thank you for solving my issue, Alex! I recommend this app to anyone dealing with digital products.

Digital Dropshipping Hub
Nordmazedonien
Etwa 2 monate mit der App
Axel Hardy hat geantwortet 13. April 2024

Thank you so much for your wonderful review and kind words! I was super happy to be able to help you. Don’t hesitate to get back to me if you need anything else with the app :-)

12. März 2024

Easy to use, works without glitches. If you ever do need customer service, it is quick and wonderful. I highly recommend this app for easy of use, quality, and amazing customer service.

Crochet Foundry
Vereinigte Staaten
Fast 2 jahre mit der App
8. Februar 2024

I'm very grateful to have found this App! It's so easy to use and helped me move beyond Etsy to open my own Digital Download shop in such a smooth way. I love being able to PDF Stamp my digital content. Etsy never let me do that. Thanks so much to the team! Axel has always been there to assist me with any questions I had. If you need a digital download delivery, this is the one to choose.

Mermaidcat Designs
Vereinigte Staaten
3 monate mit der App
Axel Hardy hat geantwortet 10. Februar 2024

Thank you so much for your wonderful review and for your kind words about my app and support!

6. April 2024

Succinctly: highly recommended app and service.

It's absolutely amazing that people like Axel will offer such a high quality product for free to Shopify store owners who are just starting-out. EDP is so incredibly easy to set-up, even if you're completely new to the game. Axel personally and patiently answers queries (and even helped out with advice on an issue that was completely unrelated to the app.) If this is the kind of service he offers out the gate, we'll be sticking with EDP, for sure.

Thanks very much again, Axel.

The Anxiety Clinic
Vereinigtes Königreich
11 tage mit der App
Axel Hardy hat geantwortet 8. April 2024

Thank you SO much for your wonderful review and kind words. I was so happy to be able to answer your questions. Don't hesitate to get back to me if you have any other questions. Thanks again for sharing your experience with the app and my support.

12. März 2024

The app is very easy to set up and works perfectly, helping me to sell my digital products on my website. The support is also fast; Axel did a great job!

ChromaWings
Rumänien
6 monate mit der App
Axel Hardy hat geantwortet 13. März 2024

Thank you so much! And I’m always happy to help so don’t hesitate to get back to me if you have any questions 😉

2. Mai 2024

Great app but more importantly, such great help with set-up and customization!

Stringvirtuoso
Vereinigtes Königreich
24 tage mit der App
Axel Hardy hat geantwortet 3. Mai 2024

Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)

25. April 2024

The support guy is the developer, and hes a great friendly dude, helped me out a lot, app is great.

Risxn Tweaks
Vereinigte Staaten
4 monate mit der App
Axel Hardy hat geantwortet 27. April 2024

Thank you so much for your review and kind words :-)