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Axel es muy atento. Responde con rapidez a cualquier inquietud que surja. Muy respetuoso y amigable. Siempre esta predispuesto a ir mas alla. La aplicacion funciona de maravillas. Un lujo. Recomiendo 100%.
¡Muchísimas gracias por tus palabras! Me alegra mucho saber que la aplicación te funciona tan bien y que mi ayuda te ha sido útil. Estoy siempre a disposición para lo que necesites. ¡Gracias de nuevo por tu recomendación!
I’m very happy with the app. It’s our top solution for reliably delivering access codes to our customers. Also, the support is quick, friendly, and helpful whenever we have questions or issues. Thanks to Axel!
Thank you so much! If you need anything else in the app, don’t hesitate to get back to me 😉
Easy to use. Have been using this happily for years now.
Request:
Would be great if a POS-option could be added (print codes directly to the receipt).
Thanks a lot for writing a review and also for this interesting suggestion. I'll study an integration for this idea and will get back to you about it if an integration is made ;-)
Es genial!
EDP is great for selling digital copies of my products. I've used it for going on 4 years now. Axel is also very responsive to my questions and resolves any issues I have very quickly.
Thank you so much for your review! I truly appreciate your support as a long-term user of the app. Your feedback means a lot to me, and I'm always happy to help. Please don't hesitate to reach out if you ever need anything!
Absolutely 10/10 customer service! When my store suddenly stopped sending out digital products the team at EDP were incredible. They replied almost instantly, walked me through the issue step-by-step, and had everything working again in no time. It was such a relief to deal with a company that genuinely cares about their customers and goes above and beyond to make sure everything runs smoothly. I honestly couldn’t fault their support...super fast, very friendly, and genuinely invested in helping me. They've got a customer for life in me. It's so rare to find this level of service.
Wow, thank you so much for this amazing review! Thanks for being part of EDP and for the trust. You’ve absolutely made my day! 🙌
We have been using EDP for a long time now and are very pleased with its functionality! We haven't had any issues with it but on the rare occasion we've needed additional help, the developer has been very responsive.
Thank you so much! Receiving a 5-star review already means a lot to me, but when it comes from someone who has been using the app for many years, it’s even more special. I truly appreciate it!
The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!
Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!
App is simple to set up, simple to use, and enough basic customizations for me to get the look and feel just right. When I emailed a question, I got a response and an answer right away.
I don't think I'll grow out of the app as my book business expands.
Thanks a lot! The aim was to make is easy to use so I’m glad you mentioned this part! Don’t hesitate to reach out again when you have any questions 😉
The app is very easy and very consistent! Great options to personalize everything. I never needed any help before, but when I faced a minor issue yesterday, Axel has been great and helped immediately! He fixed it on the spot and has been of GREAT assistance! This is the app for you, as prices are great compared to other apps, you will have everything you need, never face an issue, and if you do you will have immediate response and the best customer service! THANK YOU AXEL!
Thank you so much for your kind review! I'm thrilled that I could provide a convenient solution for you. I truly appreciate your valuable suggestions and your continued support in using the app over the past few years—it means a lot to me!