Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
23 de agosto de 2023

I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!

Paper Theory Patterns
Reino Unido
Casi 2 años usando la aplicación
Axel Hardy respondió 24 de agosto de 2023

Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)

19 de octubre de 2023

I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.

Ewe Ewe Yarns
Estados Unidos
Más de 1 año usando la aplicación
Axel Hardy respondió 21 de octubre de 2023

Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)

19 de octubre de 2023

Axel has been incredibly helpful getting our sites up and running with his help. He has also been able to help us with any issues that have come up in a super timely matter and this is one of the most reliable apps for digital products available!

Kiive Audio
Canadá
27 días usando la aplicación
Axel Hardy respondió 21 de octubre de 2023

Thank you so much. I was glad to help and happy to take notes of your feedback to improve the app with new features in the next versions. Thanks again!

7 de julio de 2023

I have tried different apps to sell digital products, and this app is the best.

It is easy to use, the support staff is friendly, their rates are quite good compared to the other apps. What I like the most is that my customers have had an optimal experience with their downloads, thanks to the clean design of the app.

Cleermoz
Estados Unidos
9 meses usando la aplicación
Axel Hardy respondió 7 de julio de 2023

Thank you so much! I’m super happy to read you like the user interface and my support !
I’m always happy to help so don’t hesitate to contact me again if you have any other questions :)

7 de septiembre de 2023

Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!

Ashmi Pathela
Australia
Alrededor de 1 año usando la aplicación
Axel Hardy respondió 9 de septiembre de 2023

Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!

10 de noviembre de 2023

Such a Great App! Super easy to use & I really appreciate the great customer support. I had a couple of questions at the start and had them answered quickly & simply. Thank you!

Deb's HeArt Studio
Australia
1 día usando la aplicación
Axel Hardy respondió 11 de noviembre de 2023

Thank you so much, Deb! I was happy to help you and don't hesitate to get back to me if you have any other questions about the app :-)

24 de junio de 2023

I recently had the pleasure of using the Easy Digital Products Shopify app, and I must say it exceeded my expectations in every way possible. This app has truly transformed the way I sell digital products on my Shopify store, and I couldn't be happier with the results.

First and foremost, the app's interface is incredibly user-friendly and intuitive. Setting up my digital products and managing them has been an absolute breeze. I appreciate how well-organized everything is, making it easy to navigate through the different features and options available.

Art of Weight Loss
Estados Unidos
4 meses usando la aplicación
Axel Hardy respondió 25 de junio de 2023

Wow, thank you so much for this wonderful review. I'm glad you like the app interface and that you mentioned how easy it is to create and manage your digital products. It's point I focussed on a lot while developing the app. Thank you so much for taking the time to leave your superb review!

2 de octubre de 2023

Axel was immediately accessible when I had a question, gave me the information I needed to proceed, and was patient and friendly while I was in a bit of a dither! Lol! Always great to know your questions can be answered quickly! Thanks Axel

My Store
Estados Unidos
3 meses usando la aplicación
Axel Hardy respondió 4 de octubre de 2023

Thank you so much! I'm always happy to help so don't hesitate to get back to me if you have any other questions about the app :-)

23 de julio de 2023

Axel has been a real gem over email. He's gone above and beyond, even offering different solutions that don't involve using his app to suit our needs. The app itself is user-friendly and packs a punch with its features.

Sadly, we've had to part ways with this app. It's not quite the perfect fit for some of our specific needs - like locking PDFs and distributing to our existing preorders, among other things. Nevertheless, we appreciate all the support and the great tool Alex has developed!

Gravgear
Singapur
4 meses usando la aplicación
Axel Hardy respondió 24 de julio de 2023

Thank you so much! I will definitely take your feedback into consideration to improve my app with these features you mentioned.

Apart from that, your kind words really made my day. I hope you will come back to the app in the future once these new features are live :-)

2 de mayo de 2023

Easy Digital Products is an excellent solution for anyone who wants to automate the delivery of digital products from Shopify. The app is incredibly easy to use and allows you to set up the entire process in just a few simple steps.

One of the standout features of Easy Digital Products when compared to other plugins or SaaS add-ons is the amazing creator of the solution, Axel Hardy, he is incredibly responsive and helpful.

Mais Loot
Brasil
7 meses usando la aplicación
Axel Hardy respondió 2 de mayo de 2023

Thank you so much ; not only for recommending my app but also for your kind words! I'm always happy to help and you have my email if you have any other questions / requests. Thanks again!