Reseñas (272)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
29 de julio de 2024

Great fast support after disappointing experiences with another app

The Hair Extension Specialists
Reino Unido
1 día usando la aplicación
5 de junio de 2024

Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!

Palava Sydän
Finlandia
3 meses usando la aplicación
Axel Hardy respondió 6 de junio de 2024

Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊

1 de mayo de 2024

The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!

Types & Symbols
Estados Unidos
Alrededor de 3 años usando la aplicación
Axel Hardy respondió 2 de mayo de 2024

Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!

27 de mayo de 2024

I took the Pro Plan from the beginning because it has all the storage and tools I need to get the job done. Easy to use, download attempt limits, quick response and efficiency when you have questions, and better user experience. I have a 6th sense for finding what's working for me and my business, so I didn't go wrong this time either! The details matter and make all the difference! Thank you for your work and patience, Axel!

Creative Genius Hub
Rumanía
6 meses usando la aplicación
Axel Hardy respondió 29 de mayo de 2024

Thank you! I'm pleased to hear that everything is functioning as you hoped and that it's contributing to your business's success. Please feel free to reach out if you have any more questions about the app :-)

14 de mayo de 2024

We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.

Dragonsteel Books
Estados Unidos
Más de 1 año usando la aplicación
Axel Hardy respondió 16 de mayo de 2024

Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.

28 de abril de 2024

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.

Elation Sounds
Estados Unidos
Alrededor de 3 años usando la aplicación
Axel Hardy respondió 29 de abril de 2024

Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)

14 de mayo de 2024

This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!

Goldie's Math Emporium
Estados Unidos
Alrededor de 1 año usando la aplicación
Axel Hardy respondió 16 de mayo de 2024

Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)

9 de mayo de 2024

I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)

Texturelabs
Estados Unidos
12 meses usando la aplicación
Axel Hardy respondió 11 de mayo de 2024

That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊

28 de junio de 2024

I have been so afraid of this part of setting up my digital store and this one app has completely changed the game for me. Its ease of use and help from Axel is unmatched!!!

The Studio Aesthetic Design Co.
Estados Unidos
1 día usando la aplicación
Axel Hardy respondió 29 de junio de 2024

Thank you so much for your wonderful review! I am always happy to help so don't hesitate if you need anything else with the app 😉

12 de agosto de 2020

Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.

Solbari
Australia
Casi 4 años usando la aplicación
Axel Hardy respondió 13 de agosto de 2020

Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)