Avis (237)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
17 juillet 2020

Perfect app. Very easy to install. Works perfect right away. Support very reactive.
I can recommend without limitations

Raevoluz
Allemagne
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 17 juillet 2020

Thank you very much! I have also just integrated the feature you requested into the app (custom text on the order's confirmation page). Hope you like it!

17 mai 2020

I like this app a lot! Download links always works. And i had a question for Axel, he replied very quickly. Very good customer service.

shopleylahesna
Belgique
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 17 mai 2020

Thank you very much! I'm glad you like it and don't hesitate if you have any more questions ;-)

14 août 2021

Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"

Oculium VR
Australie
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 14 août 2021

Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)

28 mai 2021

Highly Recommend this APP.
It is very powerful App, the Team is very cooperative, adding features we ask about.
Very very Perfect App to use.

DIVISION
Territoires palestiniens
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 30 mai 2021

Thank you so much! I'm happy of our conversations about the app since the beginning, your comments really help me to improve it day by day! Thanks again Fadi :)

21 octobre 2022

The app acts as expected, and my digital products are delivered without issue to my customers. It's an easy process to attach the file to a product in my shop.

ThisFrench.Life
France
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 21 octobre 2022

Thank you so much for your review! Glad you mentioned the fact that it is easy to use : that's my aim when I develop new features for the app :-)

24 février 2021

Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!

Zabos
Royaume-Uni
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 25 février 2021

Thank you so much! I was so happy to guide you through the app while replying to your questions in the chat. I'm super glad you liked the app and support I provide. Customer satisfaction is my number 1 priority. Don't hesitate to come back to me if you have any other questions or need to be guided more :)

7 septembre 2023

Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!

Ashmi Pathela
Australie
Environ un an d’utilisation de l’application
Axel Hardy a répondu 9 septembre 2023

Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!

Modifié le 10 septembre 2021

Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough!
_______________________________
Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!

Edd magad szabaddá
Hongrie
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 6 février 2021

What a wonderful review. Thank you so much for your feedback and kind words! Don't hesitate to get back to me in the future if you have any other questions or need anything else :)

10 octobre 2022

no problems so far, been using the app for a few months. uploaded three big files and no issues. smaller files work good too

Wesche Tattoo
États-Unis
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 11 octobre 2022

Thank you so much for your review. Glad it works as per your needs! Don’t hesitate to contact me if you have any questions while using it :)

23 juin 2021

This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!

futuraise
Allemagne
Plus d'un an d’utilisation de l’application
Axel Hardy a répondu 24 juin 2021

Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)