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Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!
Thank you so much! I was so happy to guide you through the app while replying to your questions in the chat. I'm super glad you liked the app and support I provide. Customer satisfaction is my number 1 priority. Don't hesitate to come back to me if you have any other questions or need to be guided more :)
I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.
Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)
Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough!
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Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!
What a wonderful review. Thank you so much for your feedback and kind words! Don't hesitate to get back to me in the future if you have any other questions or need anything else :)
no problems so far, been using the app for a few months. uploaded three big files and no issues. smaller files work good too
Thank you so much for your review. Glad it works as per your needs! Don’t hesitate to contact me if you have any questions while using it :)
This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!
Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)
I tried digital attachment to sell license keys but it only works for one attachment. Easy Digital Products is a really good solution, respect!
Thank you so much! The license keys feature of the app is constantly improved based on merchant’s feedbacks. I’m glad you liked it :) . Thanks again!
I find the app super easy to use, and above all Alex the developer had made an adaptation for free even though I only use the free version. And above all, the adjustment was done within hours. Really great support !!! Ich finde die App super einfach zu bedienen, und vor allem hatte Alex der Entwickler, obwohl ich nur die free version benutze ein Anpassung kostenlos vorgenommen. Und vor allem war die Anpassung innerhalb von Stunden erledigt. Echt super Support !!!
That's amazing. Thank you so much for your complete review and kind words about my app and support! I'm definitely more than happy to help if you need anything else with the app :)
Great easy to use app. Inexpensive! Axel is the best. Very quick to respond + get new features in place :)
Thank you very much for your review! New features based on merchant’s suggestions like yours always make the app better, so thanks for that too :)
I love it, its easy to setup, very stable and never has issues so far, well done.
Thank you very much for your review. And yes, I hope my app will help your business to grow!
Wow! This app is much simpler than the others out there, AND the app developer is available for questions which is so helpful. He even committed a change to his app so I could write some CSS to modify the appearance of the Download button. Thank you Axel!!!
Thank you very much! Always happy to help and to hear your suggestions! If you need anything else, you now have my email ;-)
Thanks again!