리뷰 (237)

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2020년 9월 3일

I can really recommend this app. Easy to understand and fantastic support. I had a little bit of trouble adding a line of code and Alex immediately helped me out. He even helped me translate a text into Swedish. Love it!

Hemmafys
스웨덴
앱 사용 기간 28일
답글 Axel Hardy개 2020년 9월 4일

Thank you so much for your review and it's always a pleasure to assist! If you have any other questions in the future, don't hesitate to send me an email :)

2021년 2월 2일

Some customers are having download issues. The app doesn't send the download correctly and I have to send to customers manually.

Jasmin Badd
미국
앱 사용 기간 대략 2년
답글 Axel Hardy개 2021년 2월 2일

- EDITED ON February 15th, 2021 -
The issue described here was due to the fact that your customers downloaded the files through Instagram stories and with a very basic browser that didn't support the downloads. Despite that, I found a workaround and the issue is now fixed.

ORIGINAL ANSWER BELOW :
As I explained in our email conversation, this issue was due to the fact that your customers are accessing your website through Instagram stories. The browser on Instagram is a very simplified one with limited features that does not properly support downloads. But still, I have found a workaround for this point and it is part of v2.7.2 published today for the app. My number one priority being customer satisfaction, I really hope this fix will change your mind on this review!

2022년 4월 22일

This app is exactly as described! Easy to use and haven't had any issues with customer downloads. We love the customization abilities. Prior to purchase, customer service was extremely quick and helpful in answering any questions. Would highly recommend this app for digital downloads.

FurlsCrochet
미국
앱 사용 기간 24일
답글 Axel Hardy개 2022년 4월 22일

Thanks for your review! I’m always happy to help or answer any questions you may have before or while you are using the app. Don’t hesitate to get back to me if you have any other questions :)
Thanks again for your wonderful review!

2020년 6월 29일에 편집됨

Excellent app ! I was looking for an app to translate the email in english (digital downloads doesnt offer this) and actually this app is even smarter than that !
it simply adds a link the order confirmation ! thanks a lot !

FITASTICO
스위스
앱 사용 기간 23일
답글 Axel Hardy개 2020년 6월 29일

Wow thank you so much! Your review definitely made my day and means a lot. I will continue to improve the app and a new update is expected to arrive this week with new features. Hope you'll like them :)

2023년 4월 18일에 편집됨

EDP was incredibly easy to set up and implement immediately. When I ran into a snag, a quick email resulted in almost instant support and a super easy fix.

Purposeful Indulgence
미국
앱 사용 기간 22일
답글 Axel Hardy개 2023년 4월 18일

Thank you so much for your review. Happy to read that you like the customer support you got as well :) don’t hesitate to get back to me if you have any other questions!

2021년 2월 10일

Perfect app for our digital products! So far everything works just fine and Axel even took some time to implement some extra wishes we had. Great app, great customer service - highly recommended. Keep up that good work :-) Best,
Philip

Big Break Hamburg
독일
앱 사용 기간 21일
답글 Axel Hardy개 2021년 2월 11일

Thank you so much Philip! I was happy to integrate your suggestion that will bring value to everyone in the app. Don't hesitate to contact me again if you have any questions or any other suggestions in the future :)

2020년 12월 6일

I am using this app because I have digital products but all linked on my website via private links. I have courses I sell and instead of wanting to attach a pdf I wanted to give those that purchased access to my course and or information via a private link. This app has helped me do this easily. its soo simple to use and as soon as someone pays the download link takes them to the private link, which has been great for me. Thank you I highly recommend this especially if you just want to send links to people vs a pdf download, but the app is also able to do this too.

SelfishBabe
미국
앱 사용 기간 20일
답글 Axel Hardy개 2020년 12월 7일

Thanks for your kind words about my app and I'm super happy to read that it brings a lot of value to your store! I'm about to release v2.5 and the app will continue to be improved based on merchant's suggestions. Thanks again :)

2022년 7월 26일

I can't say enough great things about this App and the developer, Axel. I had some questions, so I messaged the developer and he promptly responded. He even implemented an update to incorporate an issue we were having with PDF Stamping on our larger documents. He answered all of my questions and never made me feel like I was a bother or that any of my questions were silly. This App is exactly what we need and the customer service is beyond what we could ask for. If I could give it more than 5-stars, I would!

The Cross Legacy
미국
앱 사용 기간 19일
답글 Axel Hardy개 2022년 7월 26일

What a wonderful review. Thank you so much, Chrissy! I’m always happy to help, so thanks for reaching out about your PDF Stamping request. It helped me to discover an improvement to make into the app - I’m glad you liked it. Thank you so much again!

2020년 6월 15일

I chose this app to allow sales of License keys for software. The app didn't have all the features I needed, but as soon as I mentioned these things to the developer he added the features straight away. ! :-) The developer is very responsive and is keen to make this app a winner.

I love how easy it is to implement and use. It does what it says and I feel confident it will grow as users request more features.

I can highly reccomend this app and this developer. :-)

Music Tech Shop
오스트레일리아
앱 사용 기간 19일
답글 Axel Hardy개 2020년 6월 15일

Thank you so much for your kind words and for your feedback about the app. I am definitely working on adding more new features to the app. Thanks again and glad you like the app!

2023년 4월 18일

Good but a way expensive more than 230 euros For only 30 variant when you sell DAY /WEEK /Month / LIFE TIME per product its reach quicly

LUNAR4CHEAT
프랑스
앱 사용 기간 1년 초과
답글 Axel Hardy개 2023년 4월 19일

After checking your store, I saw that you paid a total of $139.99 until now because you subscribed to a yearly plan in August 2022 so you were charged only once. But I'm not sure to understand your feedback here and I've sent you an email about it - it would be nice if you can get back to me by email so we can talk about it further :)