Easy Digital Products

Easy Digital Products

무료 플랜 사용 가능. 추가 요금이 부과될 수 있습니다.
평점(5)
리뷰
개발자
리뷰 151개
리뷰 1개
전체 평점
5
평점 수준당 개수
  • 평점의 99%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
리뷰 1개
2021년 2월 2일

Some customers are having download issues. The app doesn't send the download correctly and I have to send to customers manually.

Jasmin Badd
미국
앱 사용 시간: 2년 초과
답글 Axel Hardy개 2021년 2월 2일

- EDITED ON February 15th, 2021 -
The issue described here was due to the fact that your customers downloaded the files through Instagram stories and with a very basic browser that didn't support the downloads. Despite that, I found a workaround and the issue is now fixed.

ORIGINAL ANSWER BELOW :
As I explained in our email conversation, this issue was due to the fact that your customers are accessing your website through Instagram stories. The browser on Instagram is a very simplified one with limited features that does not properly support downloads. But still, I have found a workaround for this point and it is part of v2.7.2 published today for the app. My number one priority being customer satisfaction, I really hope this fix will change your mind on this review!