EDP ‑ Easy Digital Products , 리뷰 201개
We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files.
Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.
Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!
Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.
Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)
I love how easy it was to set up EDP and use it. When I had a question, Axel responded quickly and professionally. My shop is not open yet, but I've already tried it out with a test order and everything worked perfectly. Thanks, Axel. This app is great.
Thank you so much for your review and your kind words about my app. Don't hesitate to get back to me again if you have any other questions!
I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!
Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)
I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.
Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)
Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!
Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!
Axel has been incredibly helpful getting our sites up and running with his help. He has also been able to help us with any issues that have come up in a super timely matter and this is one of the most reliable apps for digital products available!
Thank you so much. I was glad to help and happy to take notes of your feedback to improve the app with new features in the next versions. Thanks again!
It has been ver easy and straight forward experience seting up your digital products and keys in this app. Highly recommend it!
Thank you so much! I'm super happy to read that you like the experience using my app!
This app was easy to install and use. The download happens perfectly. Axel is very responsive to questions and offers in-depth support with any questions I have. I really like this app.
Thank you for your kind words! It's my top priority to ensure merchants like you have a seamless experience and get the support they need. Don't hesitate to contact me if there's anything else I can do for you. Thanks again :-)
An amazing app and beyond amazing support. Highly recommend for any store focused on digital products.
Thank you so much for your review! Don’t hesitate to get back to me if you have any other questions about the app : you already have my email 😉