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Very pleased with Axel's service. Helped 1000%. Fast and knowledgable! Thanks!!
Thank you so much for your wonderful review! I'm thrilled to hear that you were very pleased with my service and found it helpful. If you ever need further assistance, don't hesitate to reach out. Thanks again!
Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.
Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)
We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.
Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.
Great fast support after disappointing experiences with another app
Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.
Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)
the app is great but documentation should be improved as i didn't know that i have to add a block in the theme to show the download button in the order confirmation page
EDIT: Based on your feedback, I have updated the app today. The new update includes an improved onboarding process to better explain how to enable the app block on the thank you page. 😉
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Thank you for your review! I totally agree with your feedback and will be including a dedicated section for this in the next app update. The information is currently unclear because the feature was recently made available to all Shopify users, after being exclusive to the Shopify Plus plan.
Die app ist sehr hilfsreich und den Support ist immer aktiv.
Vielen Dank! Ich habe gerne geholfen!
Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!
Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊
It is easy and simple to use. So far, I've been using the free version, but right now, I'm still not selling, but only for free downloads. As soon as sales start coming in, I will 100% upgrade the plan. The founder, Alex, is very approachable. Thank you for solving my issue, Alex! I recommend this app to anyone dealing with digital products.
Thank you so much for your wonderful review and kind words! I was super happy to be able to help you. Don’t hesitate to get back to me if you need anything else with the app :-)
This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!
Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)