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EDP is easy to use and Axel is an excellent Customer Care Provider. I especially like the icon in the lower right corner that says that someone is available to assist should I have problems. I had problems when uploading multiple files in a zip file, and Axel was right there to help me figure it out. Thanks Axel! Great App!
Thank you so much! Don't hesitate to come back to me if you have any other questions about my app. And thanks again for the awesome rating :) !
One more 5 star review from me! This is exactly what I was looking for and super easy to use. Thanks so much!
You are welcome but thank YOU so much for the review! So happy to read that my app perfectly fits your needs :-)
我用这个应用派发激活码，很好用。如果能支持多语种就更好了。还有基于不同的种类分开不同的提示也会更好。目前来说功能是基本够用的，但是对于未来，是否能有一些组合定制的可能性或者也能对使用有更多的帮助。给予好评。
Thanks for your review! It's in Chinese but I was able to translate it. If you want to share more details about the suggestion you made here by email, feel free to contact me, I'm always happy to improve my app based on great suggestions like yours :)
I love that this app gives my customers a super straightforward and, most importantly, reliable way to download their files. This app is very easy to use, and the developer is so helpful. Highly recommend it!
Thank you so much! I wanted to make an app that is super easy to use for both the merchants and the customers of your store. I'm super happy to read that you mentioned those points :) and thanks for the kind words about my support, I'm always here if you need some help or have any questions ;-)
Perfect app and really good fast support.
I works good and the owner of the app is really great guy that helps you really fast
Thank you so much! Always a pleasure to help and glad you like the app!
What used to be 10 hours of work per week is now zero. No more customers waiting, no more emails needed to be sent manually. everything is working super smooth. Plus, exceptionally beautiful customer service!!
Thank you so much for this wonderful review! Glad to read that my app is bringing value to your store. I'm always happy to help and reply your questions either in the chat of the app or by email directly, thanks for your kind words about my customer service :)
Very easy to integrate in the workflow, especially if you have multiple variants and categories! Recommended!
Thank you so much! Don't hesitate to get back to me if you have any other questions : you already have my email :-) !
I tried all apps for downloading files, I sell eBooks, every app have little bit different functional and process of downloading files is different! I choosed this app because I like how it looks in order page: customer see every product and click "download" button, in the same order page customer see process of downloading. Also I like that with this app my customers has two mails after purchase: one mail from my store, second mail from app- because sometimes mail can disappear in spam, so two mail is more sure about my customers will have their link after purchase! Support of Alex is great, very fast, if have some confusion- write and get help! Thanks! Best regards, Eleonora
Thank you so much for this very complete and wonderful review Eleonora! It really makes my day! And I was super happy to help you and don’t hesitate to come back to me again if you have any other questions about the app :)
The app is great.The service is incredible - Axel was so helpful and kind.I recommend the app!
Thank you so much! Don’t hesitate to get back to me if you have any other questions :-)
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)