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So far so good! We ran into a little problem creating an email template but Axel was very quick to respond and fixed the issue. Great customer service and user-friendly app!
Thank you so much! Always happy to help if you encounter something unusual! I'm glad you mentioned the "user-friendly" side of my app : that's a point on which I focus A LOT when developing new features in Easy Digital Products :)
Much faster than the other digital download apps I've tried. I'm very impressed with the continued updates from the developer and improvements constantly coming out.
Thank you very much for this wonderful review. I'm glad you liked the updates I make for the app. More will come in the next few days based on merchant's reviews like you :) . Thanks again!
We switched to this app right before Black Friday sales, and it worked like a dream! I do wish the app had a few more features, but the developer said they are on the list to create. The developer also offered QUICK and SUPER HELPFUL troubleshooting strategies!
Thank you so much for your wonderful review. You are the 100th on my app and it means a lot! I will definitely integrate the features you suggested that will also help other merchants. Thanks again for your kind words :)
This app is wonderful! It is the magic that I needed. It was so easy to set up and Axel has provided amazing support. I am not techy so I needed some help with the download button and he jumped it and made it happen within minutes of my request. Thank you for creating such an amazing app.
Thank you very much for your awesome review. Always happy to know when merchants like to use my apps. If you need anything else or have any other questions, you have my email and I’ll be glad to help!
This app is awesome! It is very easy to use and has all the functionality I need. The support is amazing. Highly recommended.
Thank you so much! Don’t hesitate to get back to me if you have any other questions about the app :)
Got it working after a minor issue (my fault - password protected online store) and now it works perfectly. Support reacted super quick and helpful. Thanks again!
Thank you so much for your review! Always happy to help so don't hesitate if you have any other questions in the future :)
Amazing service! App works perfect! I would go so far and say the best customer service next to shopify I've experienced the last 3 years! WOW!
Thanks for your awesome review! I'm always happy to help! Don't hesitate to ask if you have any other questions or suggestions in the future for the app :)
I'm a photographer who's launching presets and this app had made everything SO smooth and easy. I'm not the most tech-savy person, but so far I've been able to understand and setup all of my digital products with ease. I'm excited to continue using the app and support this developer in the future. Thanks Axel!
Thank you so much! I’m so happy to read that you find it super easy to use as it’s always one of my top priority when I develop new features for the app. Don’t hesitate to get back to me if you have any other questions in the future :)
This app has been so useful for us and so easy to use! Axel has been readily accessible and more than willing to help me with any hiccups we experienced upon launch (even on Black Friday!). He is open to feedback and implemented one of my requests almost the next day. Thank you!!!! - Madeline
Thank you so much! As you said, I'm always happy to get new suggestions to improve the app. Having the direct point of view of merchants that use my app everyday is always a great value for me. I will continue to develop new features based on your suggestions in the future :)
Literally THE best solution if you are selling digital products with Shopify. Support is AMAZING too
Thank you so much for your review. Glad you like it and don’t hesitate to get back to me if you have any other questions :)