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Nothing but great experiences with this app. The dev is extremely responsive and helpful! Been using it in our shop for 3 years and great experience all around!
Thank you so much! I’m always happy to read some reviews from long terms customers like you, glad you like the app and continue to use it after 3 years!
Elegant easy to setup and use app which delivers a range of eBooks faultlessly. The support is outstanding - quick and painstaking (immediate response on a Sunday evening!!) Highly recommended.
Been using this app for a couple years now on two different sites. Support is also awesome - on a Sunday morning (UK time) the support response was 5 minutes after emailing them, and the problem was sorted immediately based on their advice! Outstanding!
Thank you so much for your awesome review! I'm always happy to help and even during weekends :) ! Glad you mentioned the fact that the app is easy to use! Thanks again!
This app works great, and the support provided is exceptional. Do not hesitate to try it out! It will not disappoint.
Thank you so much! I was happy to find a solution for your theme problem :) . Don't hesitate to come back to me if you have any other questions or need some help!
I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!
Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)
I used this app because of the multiple files option and also the size limits for the downloads. Alex provides excellent support and the platform is easy to navigate and the file attachment simple. I recommend this app if you want to sell digital prints or products and just need to set it and forget it.
Thank you very much for your review! Don't hesitate to contact me again if you have any questions or need to be guided more on how to use the app :)
Thanks again!
An amazing app and beyond amazing support. Highly recommend for any store focused on digital products.
Thank you so much for your review! Don’t hesitate to get back to me if you have any other questions about the app : you already have my email 😉
My shop specifically deals with digital downloads, I needed something 100% reliable for me a) to be able to upload files easily and more importantly b) for my customers to be able to receive their download instantly without glitch and this has been absolutely the perfect solution.
Thank you so much! An awesome review to read and I'm happy to see that the app gives you the value you are looking for. You know that if you have any question you can contact me and I'm always happy to help. Thanks again for your wonderful review here :)
Perfect app. Very easy to install. Works perfect right away. Support very reactive.
I can recommend without limitations
Thank you very much! I have also just integrated the feature you requested into the app (custom text on the order's confirmation page). Hope you like it!
I like this app a lot! Download links always works. And i had a question for Axel, he replied very quickly. Very good customer service.
Thank you very much! I'm glad you like it and don't hesitate if you have any more questions ;-)
Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"
Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)