評價 (268)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年8月7日

Very pleased with Axel's service. Helped 1000%. Fast and knowledgable! Thanks!!

My Store
美國
使用應用程式 2天
Axel Hardy 已回覆 2024年8月8日

Thank you so much for your wonderful review! I'm thrilled to hear that you were very pleased with my service and found it helpful. If you ever need further assistance, don't hesitate to reach out. Thanks again!

2024年8月16日

Fast answering and solved my problem

thebrandarchive
比利時
使用應用程式 4天
2024年11月14日

Helppo käyttää ja toimii oikein hyvin!

HANiCreative
芬蘭
使用應用程式 大約2年
Axel Hardy 已回覆 2024年11月15日

Kiitos paljon palautteestasi! Mahtavaa kuulla, että kaikki toimii hyvin!

2024年7月29日

Great fast support after disappointing experiences with another app

The Hair Extension Specialists
英國
使用應用程式 1天
2024年5月9日

I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)

Texturelabs
美國
使用應用程式 12個月
Axel Hardy 已回覆 2024年5月11日

That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊

2024年5月1日

The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!

Types & Symbols
美國
使用應用程式 大約3年
Axel Hardy 已回覆 2024年5月2日

Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!

2024年5月14日

We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.

Dragonsteel Books
美國
使用應用程式 1年多
Axel Hardy 已回覆 2024年5月16日

Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.

2024年8月14日

Die app ist sehr hilfsreich und den Support ist immer aktiv.

Digital Profits Academy
瑞士
使用應用程式 3個月
Axel Hardy 已回覆 2024年8月15日

Vielen Dank! Ich habe gerne geholfen!

2024年4月28日

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.

Elation Sounds
美國
使用應用程式 大約3年
Axel Hardy 已回覆 2024年4月29日

Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)

2024年6月5日

Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!

Palava Sydän
芬蘭
使用應用程式 3個月
Axel Hardy 已回覆 2024年6月6日

Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊