Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like PDFs, software, and courses due to its user-friendly interface and quick setup. They appreciate its efficient management of digital products, ability to handle large files, and customization options. Features like refreshing download links and limiting download counts have reduced customer complaints. The developer is praised for excellent customer support and the app is valued for its reasonable pricing without per-sale fees. Merchants find it reliable and time-saving.

May 31, 2020

Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!

RxStudyGuides
United States
About 3 years using the app
Axel Hardy replied June 1, 2020

Thank you so much for your awesome review! Glad you like the app and my support ;-)

December 16, 2021

Muy buena aplicación, se ha cambiado por otra que se utilizaba y ha mejorado la funcionalidad de productos digitales. Por otro lado, el soporte por parte de Axel Hardy fue: rápido, amable y eficaz. Recomendada!! Enhorabuena Alex Hardy :)

Blue Banana Brand
Spain
Over 2 years using the app
Axel Hardy replied December 16, 2021

Thank you so much for your review! My apologies, I'm replying in english but I understood what you wrote in your review and it definitely makes me super happy to read your kind words! Don't hesitate to come back to me if you have any other questions :)

April 20, 2023

The app is easy to set up and maintain and works very well for our purposes. Customer service/support are top notch! Highly recommend.

CTA, Inc.
United States
About 2 years using the app
Axel Hardy replied April 21, 2023

Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you have any other questions :)

November 5, 2020

This app is great! We were looking for an app that would allow for a digital download but would direct users to a video link instead - a feature that I couldn't find any other app provide. I've worked with a lot of app developers and Axel is not only quick to respond but he's so friendly too! Highly recommend the app for it's functionality and for the amazing support.

Rachelle Indra
United States
About 2 years using the app
Axel Hardy replied November 8, 2020

Thank you so much for your review, I really appreciate it! Don't hesitate to contact me again in the future if you have any other questions :)

November 8, 2020

This app is by far the best option out there. The download button showing on the receipt page and the confirmation email is awesome. The pricing scales well and Axel responds quickly and helpfully to any requests for help!

The Life Planner
Australia
About 2 years using the app
Axel Hardy replied November 8, 2020

Thank you so much for your review! Glad we talked in the chat this morning and don't hesitate if you have any other questions or suggestions for the app in the future, I'm always happy to help :)

January 4, 2021

This integration is easy to implement and use - but should there be any queries, they are promptly and professionally addressed by Axel. We had an urgent issue that we HAD to iron out prior to launch, and he swiftly fixed it within a couple of hours. Thank you!

Ezdcode
Singapore
About 2 years using the app
Axel Hardy replied January 5, 2021

Thank you so much! I'm always there to help when you need anything with my apps! When something needs to be changed for the best, I'm always happy to improve the app. Thanks again and Happy New Year :)

June 9, 2021

Perfect app for digital products. Nice features, a lot of options to modify to your needs. Made a couple hundred sales and it worked without one single problem.

YPSILON SHOP
Germany
Almost 2 years using the app
Axel Hardy replied June 9, 2021

Thank you so much for your awesome review and for the additional feedback you provided by email. It helps a lot! Thanks again :)

May 18, 2022

This app solved an unusual issue for us but when we discovered an issue with the Shopify API we got on to Axel and he moved fast to solve the problem. Literally couldn't ask for more from him. Thanks

buyastar.online
United Kingdom
Almost 2 years using the app
Axel Hardy replied May 18, 2022

Thank you so much. Your feedback also helped me to bring an improvement into the app so that was really nice. Don’t hesitate to come back to me when you have any other questions or request 😉

November 16, 2022

I used this app, It's perfect for me! It fully meets my business needs and is very professional. Technical staff Alex also patiently answers and solves my various problem.

tv-express.net
China
Almost 2 years using the app
Axel Hardy replied November 16, 2022

Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you have any other questions about the app :-)

December 27, 2022

Nothing but great experiences with this app. The dev is extremely responsive and helpful! Been using it in our shop for 3 years and great experience all around!

PlaneEnglish
United States
Almost 2 years using the app
Axel Hardy replied December 28, 2022

Thank you so much! I’m always happy to read some reviews from long terms customers like you, glad you like the app and continue to use it after 3 years!