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Zestard ‑ Easy Donation
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The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.
This is a great app for nonprofits and support was fantastic! Easy for the organization to integrate and easy for donors!
I used this app to make an easy way for customers to donate before checking out. I really like how seamless it is with the cart/checkout and clear and easy for customers to donate. It has very simple and basic settings. Another feature I like that many donation apps don’t do is that this donation was made with the same checkout and payment as the rest of the items in the cart - NO separate payment processor is used and NO additional payment or processing fees; this is a huge plus. As a non-profit that sells the donations are coming to us anyways and we shouldn’t have to pay some additional percentage from money that is generously donated to us. The payments come through the same processor that rest of our transactions use such as Shopify Payments and PayPal. This was a frustrating problem that I found with most of the other donation/non-profit apps that Easy Donation app doesn't have. My only wish is that it would be a little easier to install. My theme files looked different than in the guide they provided. However their customer support was very helpful and responsive in resolving my issue and implemented the app on my storefront within a day. The only features I would request is that there be a way to create a recurring donation option ie. weekly, monthly etc. The other minor attribute I wish this had was the ability to create a separate line item ie. tax, shipping, etc. in the reports and receipts instead of it being reflected as a SKU/product. Otherwise this app has been a great add-on for fundraising and extremely easy to use. Level of service was excellent. Zestard makes some other great apps that I’m testing out that so far I've been happy with.
I would give five stars for the commitment of the staff to customizing the app for our purposes. The support technician I worked with even offered to help fix a problem that I had wanted to fix but didn't know how to explain very well. Good service.
Used this app to give customers the option to donate to our chosen non-profit organization on the cart page and as a product listed on a separate page. So far we've been getting donations and it works great. The support team has been very helpful and quick to respond with our customization requests, they were able to remove the questions and reviews that defaulted to products in our theme, and customized the drop-down menu. The tracking feature isn't very granular, just shows the total amount donated by month, but it is easy to pull more information by filtering by the product in Shopify's reports.
Really good app that allows you to configure donations and provide users a bit more info on where money is going. The support is really quick and the developers very helpful.
Easy to set up and understand, simple interface on the cart page and/or product pages. One of the only apps that offers the true "add-on donation" feature a nonprofit would need for their own store. We especially like the support. When the donation section was loading too slowly and we wanted to change the email functionality a bit, Zestard was very responsive and fixed it for us immediately. We look forward to the future features they plan to offer. Thank you!
Really easy to integrate into our shop. The staff have been so helpful and really quick to tweak to suit our needs. Highly recommended
The backend of websites is difficult. The customer service was able to help target and fix our bugs.
The customer service is excellent. I wanted my donation to only show on my cart page and they were able to custom code in my store's backend to remove it from my product page. Would recommend.