Easy Donation
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Recensioner (173)
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Great support! I reached out with a few questions and customization requests while testing out the app. They were quick to respond, within 24 hours, and were able to help with my requested customizations regarding the way the widget looked in my product and cart pages, as well as with the donation product page iteself.
I was nervous as I download the app on weekend and didn't know what to do but after almost 24 hours of sending an email to customer service, I got help and they patiently answered all my question through online chat and helped to set up the app completely based on my requirements.
I can't wait to see how this app will affect my business and help me to do the right thing
Best customer service ever! Hands down!
Overall, EasyDonation is pretty solid app to use. Bounced around between a few before landing on this option and the main selling point was the customer service. Which is highly integral to using the app as preferred.
Support team was able to help me with most of my integrations on the backend... with fairly quick response time.
This app is great, and the customer service is so helpful. They did so much custom work for us and are always willing to help.
A special shoutout to Neha P. from the customer service team for their outstanding support and dedication!
I decided to try this app as the reviews felt honest and I needed something easy to set up to take a variety of donations on my non profit store. I did struggle initially in setting this up, and made several mistakes in the process (i'm not the most tech savvy), but as soon as I contacted the support team, they helped straight away, explained things fully and even did a lot of the configuration work for me. Really grateful to the support team for the fast response, the friendly help and support. Please bear in mind there is a big time difference from the UK (-5.30 hrs) if using the instant chat support
The customer support team is very helpful and was able to get everything set up for us!
One of the best response times from a customer service team. Straight forward app that does what it says - well worth the cost!
I love this app and they have excellent support.
This is an AWESOME app! Customer service and support is EXCELLENT! I highly recommend this donation app! The ONLY thing they need to improve is, they need to get a recurring donation button. Other than that...definitely get this Easy Donation app!
It is a simple and great app. We had a few hiccups, but the support team was very responsive (minus the time difference) and fixed everything for us quickly, we were up and running in no time.