Eazy Customize Product Options
Cumple con nuestros más altos estándares de rendimiento, diseño e integración. Más información sobre Se abre en una ventana nueva
Reseñas (142)
Refinar
-
Por calificación
This app supports Japanese, is highly customizable, and has excellent support, making it an extremely excellent app.
As a preliminary preparation, if there are color variations, it is best to prepare images of the same size as much as possible, so that the introduction will proceed smoothly.
Thank you very much for the review!
Not perfect. But does a good job with quick assistance if needed.
Using this product has significantly simplified the process of displaying all the options for my Shopify store. Unlike other expensive alternatives, this option is not only affordable but also outstanding in quality.
Additionally, their customer support is exceptional! Thank you for assisting us with the setup!
Nice application, also support team is really fast helper. Thanks to Tarka Karki for the best and fast solution.
Great App for Customizing Product
Always stand out to help while I some questions. Excellent feature and very useful tool to give more options to my customer. Highly recommended!
Installation was super quick, and whenever an issue comes up, the support team responds instantly via WhatsApp.The team went above and beyond to set up the options exactly the way we wanted
Lost Money and Customers
After using this app, small issues started to arise, which I resolved easily. Then, a very critical issue occurred. When a customer selected an option for a product and went through checkout, if they returned to the main page, they were stuck in an endless refresh loop. Because of this issue, I had to shut down my business for 7 days. Once a customer experienced this error, it couldn’t be resolved unless they cleared all their browser cache and cookies. About two weeks later, the same issue happened again. There were no changes made to my website during this period.
When I reported this problem, the representative, Gaurav Paudyal, falsely claimed that this error wasn’t caused by their app and was due to a conflict with another app, but they had fixed it. I insisted that this issue was clearly caused by the options app, and by then, I had already wasted hundreds of dollars in ad spend. I immediately paused my ads and reported this issue 4 times, but 3 days passed without a resolution because they said it wasn’t during their working hours. When I finally followed up for the last time, they just sent a message saying, “Issue resolved.”
There’s no way I can ask customers who experienced this error to clear their browser’s cache and cookies. They were extremely irresponsible regarding this issue. I asked to speak with a supervisor or someone in charge, but I was told that all the people in charge were overseas and unavailable for a conversation. Then, 30 minutes later, they suddenly said, “It’s past midnight here, so we can’t speak.”
They completely lack understanding or explanation of the serious risks they pose to their customers’ websites due to their app’s errors, including financial losses, loss of customers, and the inability to inform lost customers of the problem. Moreover, there’s the constant fear that the same issue could occur again at any time. There was no communication from at least a product manager or senior official acknowledging the issue, explaining how it was resolved, or assuring that it won’t happen again. They simply wanted to close the matter with a single message saying “Resolved” when I asked when the issue would be fixed.
This is the most irresponsible and worst service I have ever experienced.
This is hands down the best customization app I’ve ever used! If you’re not a coding expert but want something clean, intuitive, and effective, this is the app for you. I tried several other customization apps on Shopify, but they were either too complicated, required technical skills, disrupted the customer experience, or made the Shopify page behave unpredictably. This app avoids all those pitfalls. I genuinely love using it—it’s not just easy, but actually fun to create with, and my customers enjoy it too.
There's a simple reason this app is earning five-star reviews—it’s brilliant! It’s incredibly user-friendly for both shop owners and customers.
I’m currently working with the Eazy Product Options team on a few specific requests, and I’m blown away by their helpfulness. The developers are talented and professional, and they’ve made the changes for me with a level of service that’s 10 out of 10.
Works like a dream, and when i encountered some issues, the dev was actually there, answered my ticket and fixed my problems in no time. 10/10. Thank you!
I highly recommend Easy Product! Their customer support is excellent – they provided immediate assistance and were extremely responsive to my concerns. The product offers a high level of customization, which allowed me to tailor it perfectly to my needs. Plus, the pricing is very affordable. Overall, a great experience!