Eazy Customize Product Options

This is hands down the best customization app I’ve ever used! If you’re not a coding expert but want something clean, intuitive, and effective, this is the app for you. I tried several other customization apps on Shopify, but they were either too complicated, required technical skills, disrupted the customer experience, or made the Shopify page behave unpredictably. This app avoids all those pitfalls. I genuinely love using it—it’s not just easy, but actually fun to create with, and my customers enjoy it too.

There's a simple reason this app is earning five-star reviews—it’s brilliant! It’s incredibly user-friendly for both shop owners and customers.

I’m currently working with the Eazy Product Options team on a few specific requests, and I’m blown away by their helpfulness. The developers are talented and professional, and they’ve made the changes for me with a level of service that’s 10 out of 10.

Amazing response time on chat when I need help and always resolve issues asap and at all times of the night or day! Highly recommend!!

I highly recommend Easy Product! Their customer support is excellent – they provided immediate assistance and were extremely responsive to my concerns. The product offers a high level of customization, which allowed me to tailor it perfectly to my needs. Plus, the pricing is very affordable. Overall, a great experience!

Good work, I like this app very much. I have tried many product options apps, this one is the best. Highly recommend!!

Lost Money and Customers

After using this app, small issues started to arise, which I resolved easily. Then, a very critical issue occurred. When a customer selected an option for a product and went through checkout, if they returned to the main page, they were stuck in an endless refresh loop. Because of this issue, I had to shut down my business for 7 days. Once a customer experienced this error, it couldn’t be resolved unless they cleared all their browser cache and cookies. About two weeks later, the same issue happened again. There were no changes made to my website during this period.

When I reported this problem, the representative, Gaurav Paudyal, falsely claimed that this error wasn’t caused by their app and was due to a conflict with another app, but they had fixed it. I insisted that this issue was clearly caused by the options app, and by then, I had already wasted hundreds of dollars in ad spend. I immediately paused my ads and reported this issue 4 times, but 3 days passed without a resolution because they said it wasn’t during their working hours. When I finally followed up for the last time, they just sent a message saying, “Issue resolved.”

There’s no way I can ask customers who experienced this error to clear their browser’s cache and cookies. They were extremely irresponsible regarding this issue. I asked to speak with a supervisor or someone in charge, but I was told that all the people in charge were overseas and unavailable for a conversation. Then, 30 minutes later, they suddenly said, “It’s past midnight here, so we can’t speak.”

They completely lack understanding or explanation of the serious risks they pose to their customers’ websites due to their app’s errors, including financial losses, loss of customers, and the inability to inform lost customers of the problem. Moreover, there’s the constant fear that the same issue could occur again at any time. There was no communication from at least a product manager or senior official acknowledging the issue, explaining how it was resolved, or assuring that it won’t happen again. They simply wanted to close the matter with a single message saying “Resolved” when I asked when the issue would be fixed.

This is the most irresponsible and worst service I have ever experienced.

Eazy Product Options made adding custom options to my store so simple. It’s easy to use, works flawlessly, and the support team is awesome. Highly recommend!

This is the most patient and responsible tech support I have ever met, I met the problem, they helped me make it better in the shortest time. I would like to thank them, I highly recommend them, this is a great team to work with, I hope you enjoy them too

I love this app, its enabled me make my vision a reality.

The support staff are fantastic, nothing is too much trouble and they are so knowledgable.

I have used the live chat feature a lot! Prashant and Tarka are both 10/10. I have so much appreciation and thanks for all their help.

You won't regret using Eazy Product Options - it's worth every cent.

I tried out several different product options apps before this one and this one cannot be beat! I am still a pretty small business, so I was looking for a cost effective product option application that would let me add price add on's to options. This is it! You will not regret using this app. It was simple to use and figure out. I did have a few questions and their support team was online and ready to answer my chat messages anytime I reached out. Additionally, I had a specific feature I was looking for and their team added this feature so I could have it in my shop.

I highly recommend using this app!

Works like a dream, and when i encountered some issues, the dev was actually there, answered my ticket and fixed my problems in no time. 10/10. Thank you!