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Great customer support and the app does what it's supposed to do. Very handy and I'm glad this exists because frankly I don't know why Shopify wouldn't have this by default.
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Mariadel❤️
At first it was very good but the service is down most of the time lately and when it's down, then the quote option is removed from your website and you lose money. They also can't do basic things like offering a checkbox to subscribe to newsletters while you're getting your quote.
You will only receive around 85% of the quotes to your inbox, the other 15% aren't sent as an email to you for whatever reason so you constantly have to check their web interface.
You can't setup auto-replies per item or anything like.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Mariadel❤️
Awesome and fast support - App is working great - Translations are possible Working perfectly for us
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️
I'm just setting this app up and I had a couple of issues that were mostly operator error :) but I wanted to quickly note how incredible the support was! If the app works 1/2 as well as the support this'll be a home run! If you run a wholesale business I have for many years this is vital to my business. Thanks again Catherine! (wherever your from) lol :) you're the best!
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️
We've only been using this app for a few days so far, but the customer service has been amazing! They resolved the issue quickly and were very kind and quick to understand. Thanks so much! I look forward to continue working with this app - its been very helpufl!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️
Ich habe die App für unseren Online Shop https://www.brianesch.com/ verwendet. Die App macht genau das was wir benötigen und sind deshalb sehr zufrieden. Der Support ist wirklich wirklich toll. Innerhalb ein paar Minuten wird einem weitergeholfen und sogar individuelle Änderungen vorgenommen. Sehr gut!
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️
I had initial problems with getting a reply from the developers. Their first reply to my request must have disappeared into the ether. However, when I chased up they replied straight away and my issue was solved quickly and efficiently. Thanks very much.
Hi FDB Online,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share!
Have a lovely day!
Best,
EasyQuote Support Team
Does exactly what it says, would highly recommend. Nice back end control panel and great support too!
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️
I contacted the developer with chat and received prompt reply. Now the app runs smoothly on my store. Great customer service and simple interface!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️
super helpful, best customer support. i would highly recommend you download this app. And best part about it is absolutely free.
Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️