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Great Support! Quick Turnaround time. Been using the app for a long time. Its a great tool for letting your customers get quotes for products!
Thank you for your positive review! We're glad to hear that you've been using our app for a long time and find it to be a great tool for your business. Our team is committed to providing excellent support and quick turnaround times, so we're thrilled that you've had a positive experience. If you have any suggestions or feedback, please don't hesitate to reach out to us. Thank you for choosing our app!
- Mariadel 💖
Service clients super, très réactif, parlant dans ma langue ce qui est positif ! Encore une fois Merci
Ouah! Merci beaucoup pour vos commentaires honnêtes. Nous apprécions vos commentaires et nous nous engageons à améliorer nos services au mieux pour vous. Si vous avez besoin de quoi que ce soit, veuillez nous contacter. Une vie heureuse!
Nona❤️
quick service
Thank you for sharing your experience with us! We're thrilled to hear that you found our service to be quick. We strive to provide fast and efficient service to all of our customers. We appreciate your business and look forward to serving you again in the future.💗
Best Regards,
Nona|Quote Team
Gostei bastante do app e a assistência da Mariadel para me auxiliar com o problema que estava tendo em esconder o preço foi providencial para o sucesso!
Que bom saber que você está satisfeito com nosso atendimento! Muito obrigado pelo seu feedback. Se precisar de ajuda, é só nos avisar. Estamos sempre aqui para ajudar. Muito apreciado.
Claire❤️
I've used the service agents twice, the first time upon setting the app up and again whilst using the app. Both times the agents have been very helpful and have done everything the could do to solve the issues. My 2nd issue was unable to be resolved, however I do believe they will probably develop a solution. Even though my issue wasn't resolved, I'm still very happy with the app and how easy it is to use.
Thank you so much for taking the time to share your feedback with us. 🥰It's fantastic to hear that our service agents were able to assist you effectively during your initial setup and while you were using the app. We take pride in our team's dedication to resolving issues and providing exceptional support to our valued users.😇We understand that your second issue couldn't be resolved completely at this time, but your optimism about a potential solution means a lot to us. We are constantly working to improve our app and address any challenges that may arise, and your feedback is invaluable in this process.🥲If you ever encounter any further issues or have additional feedback, please don't hesitate to reach out to us. Your insights help us grow and serve you better. 🥰
Once again, thank you for choosing our app, and we look forward to serving you even better in the future.
-nona🤗
Una gran aplicación que me ayudó a la hora de configurar mi tienda. Hay personal de apoyo que te va asesorando y ayudando en todo momento y eso es de agradecer porque hay veces que te puedes perder y liar y ellos en todo momento te asesoran y ayudan. Un 10 la recomiendo sin dudarlo,
¡Me alegra saber que está satisfecho con nuestro servicio de atención al cliente! Muchas gracias por sus comentarios. Si necesita ayuda, háganoslo saber. Siempre estamos aquí para ayudar. Muy apreciado.
Clara❤️
At first it was very good but the service is down most of the time lately and when it's down, then the quote option is removed from your website and you lose money. They also can't do basic things like offering a checkbox to subscribe to newsletters while you're getting your quote.
You will only receive around 85% of the quotes to your inbox, the other 15% aren't sent as an email to you for whatever reason so you constantly have to check their web interface.
You can't setup auto-replies per item or anything like.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Mariadel❤️
Customer service is absolutely incredible. And for a free app, it might do what you need it to. It didn't have all of the features I needed (I needed prices for only some items hidden in collections, but they could only hide prices for specific items on pages rather than the collection-browsing view)
😊 Thank you for the positive feedback on our customer service! We're delighted to hear that you found it incredible. We understand your need for specific features, such as hiding prices for only some items within collections. While our current functionality may not fully meet that requirement, we appreciate your input. Our team constantly strives to improve, and your insights are valuable. If there's anything else you'd like to share or if you have further suggestions, feel free to let us know! 🛠️👂
-Sophie|Quote Team💞
I had an amazing experience with the customer service team! They were incredibly helpful, patient, kind, and knowledgeable. Thank you so much for providing such outstanding customer service!
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️
Fast and very efficient costumer support. Nona was great help besides being very friendly and kind. I recommend this app
Thank you for sharing your positive experience with our customer support team! We're happy to hear that Nona was able to assist you efficiently and with a friendly demeanor.🥰 We appreciate your recommendation and hope to continue providing you with great service.💗
-nona🌻