Recenzje (118)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 87% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
7 grudzień 2023

app does what it says, has ome issues with product showing add to cart if searched from search bar, also can not have more than one button in place of add to cart such as, pre-order, enquire now, coming soon....

voipsupplies
Wielka Brytania
Około rok korzystania z aplikacji
Channelwill odpowiedział(a) 9 grudzień 2023

Thank you for your feedback! 🌟 We're glad to hear that the app is delivering on its promises. 😊 We've noted your concerns about products showing "add to cart" when searched from the bar and the limitation on having only one button. 🤔 Our team is actively working on addressing these issues to enhance your experience. Your input is invaluable, and we appreciate your patience as we strive to make our app even better! 🚀 If you have any more suggestions or questions, feel free to reach out. 👍

Best,
Sophie|Quote Team💞

15 marzec 2024

Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.

Evolution Mechanical
Kanada
5 miesięcy korzystania z aplikacji
Channelwill odpowiedział(a) 19 marzec 2024

We sincerely apologize for the inconvenience you've experienced. We understand the urgency of resolving your issue, and we regret that it has taken longer than expected. Our team is actively working on resolving the issue with the button placement on your theme, and we are committed to finding a solution as quickly as possible.

Your feedback is invaluable to us, and we appreciate your patience and understanding during this process. Rest assured, we are dedicated to providing excellent customer service and ensuring that your experience with us is a positive one.

If you have any further concerns or questions, please don't hesitate to contact us directly. We are here to assist you every step of the way.

Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Best regards,
Mariadel 💗
Easy Quote Customer Support 🌟

13 listopad 2023

Customer service is absolutely incredible. And for a free app, it might do what you need it to. It didn't have all of the features I needed (I needed prices for only some items hidden in collections, but they could only hide prices for specific items on pages rather than the collection-browsing view)

Puppet Pie
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Channelwill odpowiedział(a) 18 listopad 2023

😊 Thank you for the positive feedback on our customer service! We're delighted to hear that you found it incredible. We understand your need for specific features, such as hiding prices for only some items within collections. While our current functionality may not fully meet that requirement, we appreciate your input. Our team constantly strives to improve, and your insights are valuable. If there's anything else you'd like to share or if you have further suggestions, feel free to let us know! 🛠️👂

-Sophie|Quote Team💞

16 luty 2024

Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone

Plantsworld.ae
Zjednoczone Emiraty Arabskie
26 dni korzystania z aplikacji
Channelwill odpowiedział(a) 18 luty 2024

Hello there,

This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗

We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰

To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹

Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇

We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗

Best Regards,
Sophie | Easy Quote Support

3 listopad 2023

Very useful app with fast response customer service.

Rapid Limousine
Singapur
9 miesięcy korzystania z aplikacji
Channelwill odpowiedział(a) 6 listopad 2023

We're thrilled to hear that you find our app very useful! 😃 Our team takes pride in providing fast and responsive customer service to enhance your experience. Thank you for your kind words! 🙌😊
-Sophie|Quote Team👏

4 październik 2023

I am really happy to join this app actually this app has more task requirements and also the customer support is very cool and nice to talk to. I really appreciate the help
Thanks

Ceramicahomes
Australia
5 dni korzystania z aplikacji
Channelwill odpowiedział(a) 5 październik 2023

Thank you for your kind words! 💝We are glad to hear that you are enjoying our app and finding the task requirements helpful. Our customer support team strives to provide the best service possible and we are happy that you had a positive experience. Let us know if you need any further assistance!🤩💝
-nona🤩

16 październik 2023

Good quick help from the team.

Oliross Solar
Republika Południowej Afryki
7 miesięcy korzystania z aplikacji
Channelwill odpowiedział(a) 19 październik 2023

We're delighted that our team could provide quick and helpful assistance! 🐾💫 If you ever need further support or have questions, don't hesitate to reach out. We're here to make your experience as smooth as possible! 🚀🌈😊
-Nona|Quote Team

28 październik 2023

Try their best to fix the theme issue.

TSAIIANN
Stany Zjednoczone
5 dni korzystania z aplikacji
Channelwill odpowiedział(a) 30 październik 2023

👍 We appreciate your feedback! Our team always strives to address theme issues and provide the best experience for our users. If you have any more suggestions or concerns, please feel free to share them with us. 😊🚀🌈
-Sophie|Quote Team

3 marzec 2024

Simple and great!

Studio Adir Yakobi
Izrael
28 dni korzystania z aplikacji
Channelwill odpowiedział(a) 5 marzec 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌

Best Regards,
Sophie|Quote Team

1 listopad 2023

Amazing support - responded to a request within minutes and took care of everything needed. Highly recommend.

Bluewater - Water and Pool Store
Nowa Zelandia
1 dzień korzystania z aplikacji
Channelwill odpowiedział(a) 2 listopad 2023

🌟 Thank you for the glowing review! 😊 We're delighted to hear that our support team was able to assist you promptly and efficiently. If you ever need help again, don't hesitate to reach out. We're here to make your experience amazing! 👏
-Sophie|Quote Team