Recensioner (118)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
9 september 2023

good

LightUp
Sydkorea
15 dagar användning av appen
Channelwill svarade 12 september 2023

Thank you for leaving a review! We're glad to hear that you had a positive experience with our product. We appreciate your feedback and hope to continue providing you with a great experience.

- Sophie💖

23 september 2023

I've used the service agents twice, the first time upon setting the app up and again whilst using the app. Both times the agents have been very helpful and have done everything the could do to solve the issues. My 2nd issue was unable to be resolved, however I do believe they will probably develop a solution. Even though my issue wasn't resolved, I'm still very happy with the app and how easy it is to use.

DG Instruments - Shop
Australien
8 månader användning av appen
Channelwill svarade 25 september 2023

Thank you so much for taking the time to share your feedback with us. 🥰It's fantastic to hear that our service agents were able to assist you effectively during your initial setup and while you were using the app. We take pride in our team's dedication to resolving issues and providing exceptional support to our valued users.😇We understand that your second issue couldn't be resolved completely at this time, but your optimism about a potential solution means a lot to us. We are constantly working to improve our app and address any challenges that may arise, and your feedback is invaluable in this process.🥲If you ever encounter any further issues or have additional feedback, please don't hesitate to reach out to us. Your insights help us grow and serve you better. 🥰

Once again, thank you for choosing our app, and we look forward to serving you even better in the future.

-nona🤗

3 oktober 2023

Exactly what I was looking for and the instant support is absolutely 10/10.

Viken Tape Limited
Indien
11 dagar användning av appen
Channelwill svarade 5 oktober 2023

Thank you for your positive feedback! ☺️We are thrilled to hear that our support team was able to assist you promptly and efficiently. Don't hesitate to reach out to us if you need any further assistance.
-nona🥰

Redigerat 17 december 2023

At first it was very good but the service is down most of the time lately and when it's down, then the quote option is removed from your website and you lose money. They also can't do basic things like offering a checkbox to subscribe to newsletters while you're getting your quote.

You will only receive around 85% of the quotes to your inbox, the other 15% aren't sent as an email to you for whatever reason so you constantly have to check their web interface.

You can't setup auto-replies per item or anything like.

by ZuZi
USA
10 månader användning av appen
Channelwill svarade 18 mars 2023

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Mariadel❤️

13 september 2023

It is great !!! the customer service team is very friendly, fast and helpful !!

Maktub Delicatessen
Nederländerna
9 dagar användning av appen
Channelwill svarade 14 september 2023

Thank you for your positive review! We are delighted to hear that you had a great experience with our customer service team and that they were able to assist you quickly and effectively. We will be sure to pass along your kind words to our team. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!💗💗
-nona😊

5 oktober 2023

The support is awesome Nona is a wonderful customer support agent

weGardenmex
Mexiko
8 dagar användning av appen
Channelwill svarade 7 oktober 2023

Thank you for sharing your positive experience with our customer support team, and we're glad to hear that Nona was able to provide you with awesome support. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 🤩💝

-Sophie🤩

14 augusti 2023

Great support! App working perfectly and very easy to setup. Much recommend!

REW Tech Shop
Sverige
7 dagar användning av appen
Channelwill svarade 15 augusti 2023

Thank you so much for taking the time to leave a review! We're thrilled to hear that you're enjoying the app and had a seamless experience setting it up. Our team is dedicated to providing top-notch support, and we're glad it's reflected in your positive experience. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Your recommendation means a lot to us!

- Sophie🌻

2 september 2022

Awesome and fast support - App is working great - Translations are possible Working perfectly for us

Vet-today
Tyskland
6 dagar användning av appen
Channelwill svarade 19 november 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

4 september 2022

I'm just setting this app up and I had a couple of issues that were mostly operator error :) but I wanted to quickly note how incredible the support was! If the app works 1/2 as well as the support this'll be a home run! If you run a wholesale business I have for many years this is vital to my business. Thanks again Catherine! (wherever your from) lol :) you're the best!

Brent Wallace
USA
6 dagar användning av appen
Channelwill svarade 19 november 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

12 oktober 2022

We've only been using this app for a few days so far, but the customer service has been amazing! They resolved the issue quickly and were very kind and quick to understand. Thanks so much! I look forward to continue working with this app - its been very helpufl!

Pietra Casa
USA
6 dagar användning av appen
Channelwill svarade 19 november 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️