评论 (118)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年9月9日

good

LightUp
韩国
15天 人在使用应用
Channelwill已回复 2023年9月12日

Thank you for leaving a review! We're glad to hear that you had a positive experience with our product. We appreciate your feedback and hope to continue providing you with a great experience.

- Sophie💖

2023年9月23日

I've used the service agents twice, the first time upon setting the app up and again whilst using the app. Both times the agents have been very helpful and have done everything the could do to solve the issues. My 2nd issue was unable to be resolved, however I do believe they will probably develop a solution. Even though my issue wasn't resolved, I'm still very happy with the app and how easy it is to use.

DG Instruments - Shop
澳大利亚
8个月 人在使用应用
Channelwill已回复 2023年9月25日

Thank you so much for taking the time to share your feedback with us. 🥰It's fantastic to hear that our service agents were able to assist you effectively during your initial setup and while you were using the app. We take pride in our team's dedication to resolving issues and providing exceptional support to our valued users.😇We understand that your second issue couldn't be resolved completely at this time, but your optimism about a potential solution means a lot to us. We are constantly working to improve our app and address any challenges that may arise, and your feedback is invaluable in this process.🥲If you ever encounter any further issues or have additional feedback, please don't hesitate to reach out to us. Your insights help us grow and serve you better. 🥰

Once again, thank you for choosing our app, and we look forward to serving you even better in the future.

-nona🤗

2023年10月3日

Exactly what I was looking for and the instant support is absolutely 10/10.

Viken Tape Limited
印度
11天 人在使用应用
Channelwill已回复 2023年10月5日

Thank you for your positive feedback! ☺️We are thrilled to hear that our support team was able to assist you promptly and efficiently. Don't hesitate to reach out to us if you need any further assistance.
-nona🥰

编辑时间:2023年12月17日

At first it was very good but the service is down most of the time lately and when it's down, then the quote option is removed from your website and you lose money. They also can't do basic things like offering a checkbox to subscribe to newsletters while you're getting your quote.

You will only receive around 85% of the quotes to your inbox, the other 15% aren't sent as an email to you for whatever reason so you constantly have to check their web interface.

You can't setup auto-replies per item or anything like.

by ZuZi
美国
10个月 人在使用应用
Channelwill已回复 2023年3月18日

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Mariadel❤️

2023年9月13日

It is great !!! the customer service team is very friendly, fast and helpful !!

Maktub Delicatessen
荷兰
9天 人在使用应用
Channelwill已回复 2023年9月14日

Thank you for your positive review! We are delighted to hear that you had a great experience with our customer service team and that they were able to assist you quickly and effectively. We will be sure to pass along your kind words to our team. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!💗💗
-nona😊

2023年10月5日

The support is awesome Nona is a wonderful customer support agent

weGardenmex
墨西哥
8天 人在使用应用
Channelwill已回复 2023年10月7日

Thank you for sharing your positive experience with our customer support team, and we're glad to hear that Nona was able to provide you with awesome support. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 🤩💝

-Sophie🤩

2023年8月14日

Great support! App working perfectly and very easy to setup. Much recommend!

REW Tech Shop
瑞典
7天 人在使用应用
Channelwill已回复 2023年8月15日

Thank you so much for taking the time to leave a review! We're thrilled to hear that you're enjoying the app and had a seamless experience setting it up. Our team is dedicated to providing top-notch support, and we're glad it's reflected in your positive experience. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Your recommendation means a lot to us!

- Sophie🌻

2022年9月2日

Awesome and fast support - App is working great - Translations are possible Working perfectly for us

Vet-today
德国
6天 人在使用应用
Channelwill已回复 2022年11月19日

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

2022年9月4日

I'm just setting this app up and I had a couple of issues that were mostly operator error :) but I wanted to quickly note how incredible the support was! If the app works 1/2 as well as the support this'll be a home run! If you run a wholesale business I have for many years this is vital to my business. Thanks again Catherine! (wherever your from) lol :) you're the best!

Brent Wallace
美国
6天 人在使用应用
Channelwill已回复 2022年11月19日

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

2022年10月12日

We've only been using this app for a few days so far, but the customer service has been amazing! They resolved the issue quickly and were very kind and quick to understand. Thanks so much! I look forward to continue working with this app - its been very helpufl!

Pietra Casa
美国
6天 人在使用应用
Channelwill已回复 2022年11月19日

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️