整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年3月15日

Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.

Evolution Mechanical
加拿大
使用應用程式 5個月
Channelwill 已回覆 2024年3月19日

We sincerely apologize for the inconvenience you've experienced. We understand the urgency of resolving your issue, and we regret that it has taken longer than expected. Our team is actively working on resolving the issue with the button placement on your theme, and we are committed to finding a solution as quickly as possible.

Your feedback is invaluable to us, and we appreciate your patience and understanding during this process. Rest assured, we are dedicated to providing excellent customer service and ensuring that your experience with us is a positive one.

If you have any further concerns or questions, please don't hesitate to contact us directly. We are here to assist you every step of the way.

Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Best regards,
Mariadel 💗
Easy Quote Customer Support 🌟

2023年12月7日

app does what it says, has ome issues with product showing add to cart if searched from search bar, also can not have more than one button in place of add to cart such as, pre-order, enquire now, coming soon....

voipsupplies
英國
使用應用程式 大約1年
Channelwill 已回覆 2023年12月9日

Thank you for your feedback! 🌟 We're glad to hear that the app is delivering on its promises. 😊 We've noted your concerns about products showing "add to cart" when searched from the bar and the limitation on having only one button. 🤔 Our team is actively working on addressing these issues to enhance your experience. Your input is invaluable, and we appreciate your patience as we strive to make our app even better! 🚀 If you have any more suggestions or questions, feel free to reach out. 👍

Best,
Sophie|Quote Team💞

2024年2月16日

Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone

Plantsworld.ae
阿拉伯聯合大公國
使用應用程式 26天
Channelwill 已回覆 2024年2月18日

Hello there,

This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗

We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰

To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹

Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇

We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗

Best Regards,
Sophie | Easy Quote Support

2024年3月3日

Simple and great!

Studio Adir Yakobi
以色列
使用應用程式 28天
Channelwill 已回覆 2024年3月5日

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌

Best Regards,
Sophie|Quote Team

2024年1月16日

Wenn man verstanden hat, wie man das Plugin auf der Template-Seite einbindet, dann ist es genial!!! Und auch das Verstehen, wie es geht, ist nicht schwer, man muss nur die Produkt-Seite bei der Template-Konfiguration auswählen und nicht die Startseite. Sehr empfehlenswertes Plugin!

ommsolutions
德國
使用應用程式 大約2個月
Channelwill 已回覆 2024年1月18日

Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Sie unser Plugin als genial empfinden und es leicht zu verstehen war, wie es in Ihre Template-Seite eingebunden wird. ✨Wir arbeiten hart daran, sicherzustellen, dass unser Plugin einfach zu verwenden und doch leistungsstark ist. Wir schätzen Ihr Feedback und hoffen, dass Sie weiterhin von unserer Lösung profitieren werden. Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.✨

Best Regards,
Nona|Quote Team

2023年11月13日

Customer service is absolutely incredible. And for a free app, it might do what you need it to. It didn't have all of the features I needed (I needed prices for only some items hidden in collections, but they could only hide prices for specific items on pages rather than the collection-browsing view)

Puppet Pie
美國
使用應用程式 大約1個月
Channelwill 已回覆 2023年11月18日

😊 Thank you for the positive feedback on our customer service! We're delighted to hear that you found it incredible. We understand your need for specific features, such as hiding prices for only some items within collections. While our current functionality may not fully meet that requirement, we appreciate your input. Our team constantly strives to improve, and your insights are valuable. If there's anything else you'd like to share or if you have further suggestions, feel free to let us know! 🛠️👂

-Sophie|Quote Team💞

2023年8月3日

Excellent quick and easy install. Functions well. Greater starter while we build up our business. Plan to code our own into theme into future but will use for a long time.

Earthly Comfort Home
美國
使用應用程式 7個月
Channelwill 已回覆 2023年8月4日

Thank you for your positive feedback on the quick and easy installation process and the functionality of our product. We're glad to hear that it's serving as a great starter for your business and that you plan to continue using it for a long time. We're also excited to hear that you plan to code your own theme into the future. Please let us know if there's anything else we can do to assist you.

- Sophie 💗

2023年12月19日

Amazing customer Service, the app is easy to use and friendly

Unike Love
美國
使用應用程式 大約3小時
Channelwill 已回覆 2023年12月22日

Thank you for the fantastic review! We're thrilled to hear that you've had an amazing experience with our customer service and find our app user-friendly. Your satisfaction is our top priority, and we're here to provide continued excellence. If you ever need assistance or have further feedback, feel free to reach out. We appreciate your support! 🌟

Best regards,
Mariadel | Easy Quote Support 💫

2023年9月23日

I've used the service agents twice, the first time upon setting the app up and again whilst using the app. Both times the agents have been very helpful and have done everything the could do to solve the issues. My 2nd issue was unable to be resolved, however I do believe they will probably develop a solution. Even though my issue wasn't resolved, I'm still very happy with the app and how easy it is to use.

DG Instruments - Shop
澳洲
使用應用程式 8個月
Channelwill 已回覆 2023年9月25日

Thank you so much for taking the time to share your feedback with us. 🥰It's fantastic to hear that our service agents were able to assist you effectively during your initial setup and while you were using the app. We take pride in our team's dedication to resolving issues and providing exceptional support to our valued users.😇We understand that your second issue couldn't be resolved completely at this time, but your optimism about a potential solution means a lot to us. We are constantly working to improve our app and address any challenges that may arise, and your feedback is invaluable in this process.🥲If you ever encounter any further issues or have additional feedback, please don't hesitate to reach out to us. Your insights help us grow and serve you better. 🥰

Once again, thank you for choosing our app, and we look forward to serving you even better in the future.

-nona🤗

2023年5月27日

I just wanted to drop you a quick message to say thank you for creating such an amazing app. I've been using it for a while now and it has truly exceeded my expectations. The features and functionality are top-notch, and it has made my life so much easier. Thank you once again for your hard work and dedication. Sam

My Store
巴基斯坦
使用應用程式 4個月
Channelwill 已回覆 2023年5月28日

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

- Nona