Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited March 7, 2019

I use Easy Sync to update the inventory on my web store daily. This has saved me the hassle of manually updating each SKU number, which was our process in the past. Easy Sync also makes it incredibly easy to mass upload new SKUs.

On top of that, they have great customer service. I was having an issue syncing my inventory with the file I uploaded (I uploaded an incorrect file), and they were able to address the issue immediately.

Overall, Easy Sync is a great product I'd highly recommend as well as their 5 star customer service.

mstwheels
United States
About 5 years using the app
April 2, 2019

I rarely write app reviews, but team behind this app is AMAZING! I've been using this app since January and had multiple requests to help set up different feeds and they have always responded quickly and helped with all the changes!
Great customer support, clear pricing, easy interface and most importantly - does the job and saves time!

Nanogama
Lithuania
Over 2 years using the app
Edited February 20, 2019

Easy Sync has saved me heaps of time. I have thousands of products across two stores and Easy Sync keeps the stock levels updated for me and it also makes loading new products into my stores a breeze. Perfect Customer Service also.
A well deserved five stars for these guys!

Juana
www.wishwizard.com.au

Wish Wizard
Australia
Over 1 year using the app
March 19, 2019

WOW! The team at Easy Sync is not only highly competent but super sensitive and super effective for the user. Their app not only has functionality in mind but also a seamless user experience - super fast, super effective and super time saver app for any business owner with inventory update challenges. Thank you. I highly recommend it.

Watches International
United States
Over 1 year using the app
January 1, 2019

Negativity turn to Positivity

I’m in the process of opening my first online store and for the items I will be selling it request a specific type of connections between my vendor and my shop… I signed up with a company (undisclosed name) previously that should solved all of those technical issues and be in business as a 1-2-3 step of course for a fee nowadays nothing is free. However, my 3 minutes of happiness turned sours for an entire month of headache, restless, frustrations, discomfort and the list keeps on…
After so much hassle unable to contact them for support I’ve cancelled their services and I was force to shutdown my website, In the meantime I keep contacting shopify and I was able to find a technician which recommended me EASY SYNC

I’ve downloaded EASY SYNC App then I called them at their support line Mr. John pickup and I explained my issues I felt confident that they really wanted to help even though it was the holidays they help me regardless. As I requested a phone call by one of their tech (Prakash) we spent about 6 hours via video camera, remotely access finding solutions to the technical problem setup… Easy Sync have the most dedicated technical support team I’ve seen in my life…..

Prakash, was professional, very polite, calm, good listener and he showed emphatic knowing that I had enough dealing to solve this connection issues and he took completely ownership of the whole situation…

I highly recommend Easy Sync for all the service they provide because they treat you as if you are a royalty
(Like the American Express Platinum Service)…
If Easy Sync has got agent like Prakash, Reuben and John, there wont be bad customer service.

I RATE EASY SYNC AND THEIR TEAM OF EXPERTS WITH 10 STARS FOR THE FOLLOWING FACTORS:

Excellence in customer service
Phone | Message | Email Support
Above and Beyond Dedication
Professionalism | Courteous | Polite
Acknowledgment on topic | Effectiveness | Promptness.

Keep up the good work….

ROSE FRAGRANCES & MORE
United States
About 1 year using the app
September 13, 2019

A Brilliant app and excellent customer service especially Sam was on it to answer any queries and resolve straightway. I was looking for an app for past months to connect third party stock sync with Shopify and this app has solved the problem eventually. Thanks a lot, guys.

I definitely recommend this app if you are looking to automate products and stock sync your from different channels.

Direct From UK
United Kingdom
12 months using the app
Edited January 23, 2019

Update to my previous review- we have been using the app for several months now. So easy to setup and update. The app works flawlessly to sync my inventory spreadsheet uploads. Customer service is a 10 star, very responsive and helpful if you have any questions. This is super easy to use! I setup 4 inventory feeds from suppliers in about 10 minutes and synced just which products I currently have on my store. It finds the matching SKU, quantity titles from your store to the file upload, so very minimal effort is needed to setup a feed. I will try the upload of complete new products next, but so far this is exactly what I was looking for.

Rustic Sinks
United States
11 months using the app
Edited October 29, 2018

Easy Sync helped us with API integration and go above and beyond with any questions or issues we have had.

Algoma Retail
United States
10 months using the app
Edited June 14, 2019

Hi, after some initial set up problems it now works great. John provided very good support. If anyone has problems with the csv files I can recommend this website I found to convert it to xlsx file and now it works perfectly. My life will be so easy from now on and this saves me a lot of time. This is the link to convert csv to xlsx. https://convertio.co/es/csv-xlsx/ .

AJJProducts
Spain
9 months using the app
February 5, 2019

Best technical support Ive received so far. Fast to respond and fix all technical issues. Thanks guys. Waiting for products to populate. Will update this review again

HIGHBORN INC
United States
8 months using the app