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No decent features
e.g. There is No option to tag customers based on the blog they read or page they visited on your site....this is so very important for all of us entrepreneurs.
UPDATE: We were in conversation with the customer and tried to make the app work as he wanted. Also implemented the feature mentioned about tagging based on pages visited. However the customer never got back after a while. We hope this feature is useful for future customers anyway!
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Hello there,
We apologize that the app did not meet your specific requirements. We want to ensure that our app aligns perfectly with your needs. Currently, our app is capable of tagging customers based on their landing page and whether they've placed an order.
However, we're eager to explore further customization to better accommodate your needs. If you have any ideas or specific features in mind that would address your challenges, we'd be thrilled to consider and potentially implement them.
Thank you for your feedback, and we're committed to enhancing our app to suit your requirements.
Best regards,
Excellent app. It does exactly what it promises. And far cheaper than any of the alternatives. Great customer service, the developer was super responsive.
I have tried a couple of tag applications. This is the one end up using.
Pros:
1. easy to use (not the easiest out there, but it's quite easy to figure out)
2. the most powerful. This is the main reason I end up using it. For me, I have a lot of orders already in my store, and I want to do a lot of tags for both the orders and customers. But this is the only application that can get it done. The other ones, just don't have the ability to process all that much data. Or they can process, but it's off the menu and requires extra money. For example, one application asking me to pay extra 2USD for every 1000 tags so he will release the power from his server to get it done. But this application can get it done without any extra cost. 3. fast reply time
Cons:
1. the UI is not the best, you can feel that they don't have a designer behind this team.
It's easy to set up, and it adds tags only when I run the app manually. But doesn't add tags automatically. I wonder if there are people who have the same issue?
Hi!
Due to Black Friday tags might be delayed during some peaks of usage this week. They will be processed but slowly than usual.
We apologize for the inconveniences.
Thanks
Well, if you need an app to tag anything and everything you require, this is it! I tried A LOT of other apps and this one is by far the most lightweight, intuitive and has by far the most tagging options. The developers have incorporated literally every variable. The preview option is awesome. Thanks for such a great app!
We recommend using this app.
This app is very convenient.
You can set tagging conditions in detail and easily.
Also, if you have any questions, please contact the staff.
Very quick and very accommodating.
I am very happy to use this app.
Thanks to the developer.
I look forward to working with you.
app is great but customer service is dreadful. so much so i am just moving to another app that does the same thing. not as good as your app but at least i get support and returned emails and chat support.
Greetings!
I'm Juan, one of the co-founders of the app.
We deeply regret the inconvenience you've encountered. We take pride in promptly addressing customer support inquiries, which makes us believe that the emails might have inadvertently slipped through the cracks.
To ensure that we assist you effectively, I've personally reached out to you from my personal email account to ensure your message reaches us.
We're eager to assist you with any issues and the app setup. Please do get in touch with us via email, and we look forward to resolving your concerns.
Thank you for your patience and understanding.
Best regards,
Juan
I use Easy Tagging to work with the Omnisend newsletter and they work perfect together. A team from Easy Tagging has added some new supplements I suggested fast and easy. Quick mail replies and perfect customer support. www.life-decor.com
Very simple and easy to use - the automations worked perfectly and support was beyond phenomenal making some adjustments within minutes of my reaching out to them. Highly recommend this app - Thanks Juan for your focus on customer attention
Works great! Super fast and helpful support. They created a special rule for my needs. Can highly recommend it!