Easy Tagging by DevCloud
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app is great but customer service is dreadful. so much so i am just moving to another app that does the same thing. not as good as your app but at least i get support and returned emails and chat support.
Greetings!
I'm Juan, one of the co-founders of the app.
We deeply regret the inconvenience you've encountered. We take pride in promptly addressing customer support inquiries, which makes us believe that the emails might have inadvertently slipped through the cracks.
To ensure that we assist you effectively, I've personally reached out to you from my personal email account to ensure your message reaches us.
We're eager to assist you with any issues and the app setup. Please do get in touch with us via email, and we look forward to resolving your concerns.
Thank you for your patience and understanding.
Best regards,
Juan
Doest not support tagging customers with a Tag from "locale" value. Not recommended for segmenting customers
Hello!
Sorry about the misunderstanding. Our app DOES support tagging customer locales.
If you've already reached out via email, please be aware that we offer round-the-clock support for rules setup. Kindly inform me if you've connected with us, as we're readily available to provide the assistance you need.
Feel free to let us know, and we'll be more than capable of helping you.
Best regards