Avis (24)
Affiner
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Par note
The return option doesn't work. No error but it keeps on loading and no final results. It's buggy It's difficult to contact their support team.
Hello 👋
Thank you for reaching out to us, and very sorry to hear about any issues you have had with the app! We are more than happy to help take a look here and get everything sorted out. 😊
We have also reached out via email so that we can help get this solved for you. Looking forward to working with you on this and getting you set up with EasyAccounts 💯
Also, I cannot see any contact requests come into us, so it would be great to if you could let us know how that was submitted. 🙏
Wonderful app and amazing support. I had an issue with an integration and Tim was quick to reply to my request and assist. 10/10 recommend.
I was waiting for too long for Shopify to allow reviewing. The first app is of course this one. Not only EA is visually striking, it's minimal so it can adapt to whatever theme you're working on. The functions are great, wishlist is integrated seamlessly into my theme. I almost thought it was the native wishlist function of Minimal theme. Not to mention customer control, promotion schemes,... For new entrepreneur, I also have a few problems but it's mostly internally. Like I cannot change the credit currency to my country (SEA) because it's default with $1 = 1pt, the birthday collection is dormant it will not be included in the signup form and customers can only fill in inside the account page, and the price is somewhat a little bit high to my business's need at the moment. But if you're 1-2 years running and good, then this is a perfect fit for you. Moreover, the service is excellent. Tim was responsive, and I think the thing I appreciated most is that EA team does not go around the blocks. They cut to the chase, answered my questions directly whether it's fixable or it's in their product journey map. While other apps usually will be very shady about their functions. And they did work together with my other app to help me create this eco-system for my smooth website. So thank you, I'll be sure to recommend to anyone I know about you guys. Keep up the good work!
We are currently testing the app and so far everything looks great! Especially the support team is very reactive and is helping us with the integration of third-party apps into EasyAccount. If everything works as planned it looks like a great upgrade for our webshop!